Operations Manager, Studocu
EdTech, Business to Consumer, Product Ops, SQL
Offers equity scheme in the form of SAR
2-5 days a week in office
Educational materials platform for students
Be an early applicant
Educational materials platform for students
101-200 employees
Be an early applicant
Offers equity scheme in the form of SAR
2-5 days a week in office
101-200 employees
Company mission
To empower everyone to excel at their studies by providing the best tools to study more efficiently.
Role
Who you are
- Bachelor's degree (or higher) in Business, Mathematics, Computer Science, Statistics or equivalent
- 4+ years of experience in Operations, Business Development, High-Growth Startups, in tech, user-focused (b2c) companies
- Strong analytical, advanced SQL and Excel skills and ability to make business decisions based on data
- Experience or strong interest in leveraging AI/LLMs to solve business problems
- Team-player with strong peer-influence skills able to be a credible voice towards all areas of our business
- Resourcefulness, bias towards execution and achieving results autonomously
- Proven ability to lead and execute large-scale initiatives with a focus on operational excellence and cross-functional collaboration
- Be an owner and proactively find solutions to business problems, test things, in a hacky way, before productising
- Excellent communication & written skills in English
- (optional) Familiarity with content management platforms and tools used in tech and user-generated content environments
- (optional) Knowledge of SEO and user experience best practices as they relate to content structure
What the job involves
- We are seeking an Operations Manager to oversee our Content Quality strategies. This role is pivotal in driving key strategic initiatives focused on elevating both the quality and the discoverability of the content we publish, optimizing the structure of our content database, maintaining a clean and high-value document corpus, and moderating all kinds of user-generated content
- On top of these high-impact initiatives, you will also be responsible for scaling the operations allowing us to maintain this level of quality despite Studocu’s fast-paced growth
- Setting and owning the content quality strategy across products and defining the quarterly goals
- Setting and owning the strategy to scale the operations and logics structuring our content on the website
- Partnering with product teams to deliver impactful optimisations boosting our content quality, its discoverability, and our SEO
- Taking a hands-on approach through deep analysis, content cleanups, product exploration and user behaviour investigation, to continuously improve content quality and structure
- Building foundational processes to maintain content quality and taxonomy at high standards in the next stages of growth
- Owning all key metrics measuring the quality and discoverability of our content
Our take
High quality notes and resources are necessary at every level of education, but at times personal notes can be incomplete or missing details. The founders of Studocu have created a platform that allows students to share notes, resources and study materials, that now holds materials from universities across the world.
With millions of users every month accessing the platform, there is undeniable demand for Studocu's services. Much of the company's popularity may be ascribed to its freemium model, which keeps 85% of its content free to access. The other 15% can be accessed by students who either upload their own study materials or pay a fee.
Studocu has seen impressive investment which has enabled it to expand substantially. It also acquired Studybees, its German counterpart, to support this expansion. In 2024, Erasmus University Rotterdam filed a lawsuit against the company which will be interesting to follow, as it surrounds whether Studocu should have to proactively screen materials for copyright breaches, rather than its current report/takedown approach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2021
$50m
SERIES B
Aug 2019
$4.7m
SERIES A
Total funding: $56.4m
Company benefits
- Equity scheme in the form of SAR
- Gifts
- Pension scheme
- Referral rewards
- 24 days of paid leave per year
- Option to buy unpaid leave
- Special occasions paid leave (e.g. moving day)
- Annual hackathons
- In-house dutch lessons
- In-house L&D workshops
- Personal L&D budget of €2,500 per year
- Annual company trip
- Sports subscription with OneFit
- Travel card (NS business) if you live outside of A10 ring road
- Hybrid work set up between home and office
- Lots of company events and team-building activities
- Lunch in our office prepared by our Chef Valentijn
- One floor with a garden and the other with a canal view!
- Open bar = Friday Drinks!
- Option to work up to 4 weeks per calendar year from abroad
- Pet-friendly office (with a no-pets zone)
- Snacks are on us
- Work From Home setup budget of €800 via Workwize
Company HQ
Grachtengordel-West, Amsterdam, Netherlands
Leadership
Reynald Fasciaux
(CEO)Has been with the company for five years, first as COO then CEO. Before that, they were Head of Product Operations (EMEA) at ofo and Head of Customer Insights (EMEA) at Uber.
Marnix Broer
(Co-Founder & Chair of the Board)Advisory Board Member at Brandsolo. Previously co-founded TentamenTrainingen.
Sander Kuijk
(Co-Founder & DevOps)Was a Full-stack Developer at GraphicsGurus. Studied Mechanical Engineering at Delft University.
Lucas van den Houten
(Co-Founder & CPO)Was previously CTO at the company. Studied Mechanical Engineering at Delft University.
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