Senior Technical Program Manager, UnitedMasters

• Demonstrated understanding of established project management methodologies and tools to develop and execute product roadmaps
• Demonstrated ability to integrate GenAI tools into day-to-day program management, including generating AI-assisted first drafts of program artifacts, redesigning manual workflows into AI-first mechanisms, and synthesizing data signals to surface risks, decisions, and trade-offs
• Strong technical understanding that enables meaningful contribution to conversations about technical solutions
• Ability to balance shifting priorities and pivot when necessary
• Excellent communication (verbal and written), presentation, organizational, and planning skills
• Ability to influence, connect, and collaborate with a variety of groups and personalities, both technical and non-technical, at all levels of the organization
• Comfortable working in a fast-paced, ever-changing environment, and able to adapt to the needs and styles of other teams and organizations
• Self-starter with creative problem-solving skills and the ability to work with limited supervision
• 3+ years of experience as a technical program manager in a similarly sized company or industry
• Experience launching user-facing technologies at a high quality bar
• Experience managing stakeholders and cross-organizational dependencies
• Proven track record of delivering product roadmaps with limited supervision
• Experience using agile project management tools, such as Jira

Desirable

• As a Senior TPM at UnitedMasters, you'll manage the overarching portfolio of programs within your workstreams
• You’ll have a large scope of responsibility and influence; partnering with Engineering Managers, Product Managers, UX Designers, as well as cross functional stakeholders in Marketing, Legal, Finance, etc. to build products that align with the organization’s goals
• You'll understand technical concepts and meaningfully contribute to conversations about technical solutions while being responsible for delivering the roadmap with limited supervision
• Key competencies for this role include: influencing and leadership, program planning, driving results, managing ambiguity, and ensuring accountability. This role requires five years of experience as a TPM in a similarly sized company or industry
• Lead the day-to-day program management of multiple work streams across the software development lifecycle, including product strategy, technical design, implementation, experimentation, and go-to-market (GTM)
• Ensure feature development tracks toward deliverables; proactively identify and resolve blockers, including dependencies on other teams
• Manage cross-team dependencies across other scrum teams, strategic partners, Design, and QA
• Drive alignment on commitments across multiple teams (Tech, Marketing, Business Development, QA) to achieve goals
• Assist teams in getting back on track when deadlines are missed by creating and socializing new plans to ensure alignment across engineering teams and stakeholders
• Serve as a reliable representative and point of contact for your vertical alongside the PM and EM
• Bring structure to your workstreams by working through ambiguous situations, gathering appropriate stakeholders and owners to discuss issues, and pushing for solutions
• Hold multiple teams accountable to their commitments, creating reasonable delivery timelines for upstream work (UX, PRD, Data Science) and downstream work (GTM)
• Manage, motivate, and hold accountable engineering leads and team members
• Provide technical transparency through clear and concise summaries for the programs you own to a wide range of audiences, both technical and non-technical