Sales Engineer, Thoropass

• We are seeking a unique, scrappy, and innovative thinker to join our Sales Engineering team
• This is a key role in the company and one that’s rapidly evolving, so we’re looking for someone open to a challenge and wanting to make their mark on an ever-evolving startup
• This is someone who can be deployed in different situations, is comfortable being uncomfortable, and can find their way through
• The ideal candidate will provide compliance expertise, solution scoping, sales support and thought leadership for a growing team of Sales Engineers
• Experience with compliance and security frameworks, at a minimum SOC2, but not limited to HITRUST, PCI, HIPAA, ISO27001, SOC1, GDPR, CCPA, etc
• Proven ability to work cross functionally across multiple teams, understanding how your role effects the rest of the organization
• Outstanding communication and interpersonal skills, both internally and externally
• The ability to be creative and forward thinking, proposing multiple viable paths forward in any given situation
• A consistent challenger of the status quo, wanting to improve every day
• A team player through and through, you raise your hand to help even if its outside of your immediate responsibilities
• Technical Expertise: Profound understanding of the InfoSec Compliance industry and various software tools emerging from it
• Project Scoping: Experience scoping complex custom infosec project/audit requirements, with SOC2 being a requirement, and ISO 27001, HITRUST, PCI, SOC1, GDPR, HIPAA, etc. as bonuses
• Adaptability: Flexibility and adaptability in a fast-paced and dynamic startup environment, with the ability to manage multiple priorities effectively
• Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, or a related technical field
• Deep InfoSec Compliance expertise including certification(s) in building or auditing programs related to SOC2, ISO 27001, HITRUST, PCI, HIPAA, etc
• Demonstrated leadership and team building skills
• Strategic thinker with a results-driven approach to problem-solving

Desirable

• In this role, you would play a pivotal role in driving our product's market success
• You'll be responsible for bridging the gap between technical solutions and customer needs – ensuring our product's value proposition is effectively communicated and understood by potential clients
• You will also be given the opportunity to work on or touch all aspects of a rapidly growing start up – from product development and improvement, to customer delivery, to exciting marketing and partnership opportunities
• Sales Support and Strategy: Collaborate closely with the sales team to develop and execute sales strategies that highlight the technical advantages of our software
• Own Free Trials and Demo Environments: You will be responsible for running effective free trial and POC processes for prospects as part of pre-sales
• Solution Scoping: For complex deals, you will lead the first iteration of custom scoping conversations and solutions, delivering accurate and transparent information downstream to our Customer Solutions and Delivery teams
• Training and Enablement: You will be involved in the development and delivery of various frameworks and enablement sessions. This may include framework specific review, industry updates, or product and feature roll out impact
• Industry Events: Maintain up-to-date knowledge of relevant industry updates, competition, and trends via events, product deminars, etc
• Product Expertise: Maintain in-depth knowledge of the product’s features, capabilities, and updates to provide detailed technical advice and support
• Feedback Loop: Act as a liaison between various teams - bringing pre-sales and post-sale teams, providing feedback from the field to the product team, and assisting marketing and partnerships on branding and events
• Establishing Process: Work with the Head of Sales Engineering to create scalable and repeatable processes, both internally for a new team, as well as across the organization