Staff Design Researcher, Dropbox

• 10+ years of experience in UX Research, with a proven track record of driving product and strategic decisions at scale
• Deep fluency in a broad range of research qualitative and qualitative methodologies across the product lifecycle, from early generative to evaluative and longitudinal
• Demonstrated experience in shaping product vision, working across complex product ecosystems or B2B/enterprise environments
• Skilled at operating in 0→1 contexts, rapidly synthesizing ambiguity into clarity and direction
• Strong executive presence and storytelling ability, and able to influence through insight and empathy across diverse stakeholder groups
• Actively mentor peers, contribute to team rituals, hiring, and foster a collaborative research culture

Desirable

• As a Staff Researcher for Dash, you will be instrumental in shaping the product and organizational strategy for one of Dropbox’s most ambitious bets
• You’ll lead strategic research initiatives and programs that illuminate new problem spaces, define long-term vision, and inspire product innovation across multiple teams
• This is a role focusing on identifying opportunities that expand the value, adoption, and scalability of Dash in a rapidly evolving landscape
• Your work will extend beyond informing individual product decisions, and will guide how Dash evolves, scales, and delivers AI-powered experiences that redefine how knowledge workers discover, connect, and act on content
• In this dynamic and fast-paced environment, you’ll operate as both a craft leader and strategic thought partner, embedding deeply with cross-functional stakeholders across research, design, product, engineering, sales, and marketing
• You’ll be expected to influence team-level execution and executive decision-making alike, ensuring Dash builds experiences that are deeply useful, magical, and grounded in human needs
• Your work will influence Dash’s offerings and help create magical, reliable, and delightful experiences that redefine knowledge work
• Lead complex, multi-quarter research initiatives and programs that influence product and business strategy across Dash and adjacent areas
• Drive strategic thinking across product, design, and leadership teams, using research to shape vision, goals, and product architecture
• Identify foundational and emergent research opportunities that align with company priorities and fuel long-term innovation
• Own and evolve research practices, mentoring other researchers, championing methodological excellence, and elevating research quality across the org
• Deliver high-signal insights through rigorous triangulation across qual, quant, and behavioral data
• Proactively influence decision-making at the executive and cross-functional leadership levels through compelling synthesis and narrative craft
• Build enduring partnerships across product, design, engineering, sales, and marketing, fostering alignment and shared understanding
• Represent Dash Research externally, contributing to thought leadership and helping Dropbox attract and retain top research talent