Business Operations Associate, Dimension

Salary not provided

+ Equity option

Entry and Junior level
San Francisco Bay Area

More information about location

4+ days a week in office

Dimension

Waste management platform

Open for applications

Dimension

Waste management platform

21-100 employees

B2CB2BMarketplaceSustainabilityMobileeCommerce

Open for applications

Salary not provided

+ Equity option

Entry and Junior level
San Francisco Bay Area

More information about location

4+ days a week in office

21-100 employees

B2CB2BMarketplaceSustainabilityMobileeCommerce

Company mission

To bring the waste management industry into the modern world.

Role

Who you are

  • Dimension is looking for an early-career business operations associate join our team in San Francisco, CA
  • We are looking for an individual that can remember and establish deep relationships with both the customers and providers of our business, and understand how to make a market to match supply and demand
  • TLDR for the ideal candidate: a hardworking self-starter with a "trader mindset". Someone that thrives/ loves to a) make a market and close deals; b) communicate with many strangers and deeply cares about your customers/ providers via phone calls, text, and emails; c) great with technology
  • Based in San Francisco and able to work from the San Francisco office (downtown in FIDI) 4 days a week
  • Early career role. Ideal for graduates with 1-2 years of experience. Can consider fresh college graduates if you have at least 6 months of full time internship/ work experience
  • Preferred previous work experience in the following field: working as a broker or middleman, sales and trading, banking, consulting, customer service for complicated products
  • A hustler: strong drive and flexibility to learn anything, start anything, and scale up anything
  • Strong technical skills; good with learning new tools; excel proficiency is required
  • High attention to detail, and trainable to learn new process
  • Self-motivated and have a stellar work ethic. You can probably expect 50-60 hour work week weekly, in order to ramp up properly
  • A positive attitude, a collaborative spirit, and a strong desire to achieve their goals
  • We are unable to sponsor H1b work visa at this moment

What the job involves

  • This position is intended to be a training program to be "the jack of all trades" that deeply understands our business model
  • From our past experience, any successful sales, customer success, or operations hires in this company needed to learn the same skills and complicated knowledge in waste streams, and in "how to make a market" between customers and providers. Instead of hiring a seasoned sales person, customer success manager or operations manager, we plan to train a young early-career professional such skills
  • After the successful completion of the initial training (3-6 months), the company will work with you to find the best fitting position in the company
  • It is possible for it to be a sales account executive role or an ops manager role, depending on your interest and inclination
  • TLDR for this role: this is intended to be a training role for to learn all the aspects of the business
  • After the completion of a successful 3-6 months training, you can choose (together with the company) whether you would like to be positioned in a sales role or in an ops role
  • The company believes both roles require a shared and broad knowledge of the market we are in
  • Daily work will include the following bullet points:
  • Price quote orders big and small, and understand what would are market-competitive providers/ facilities
  • Source and onboard new providers for underserved markets/ waste streams
  • Understand and improve our software, including our AI models

Our take

Dimension, formerly known as Trash Warrior, is a waste management platform connecting businesses with service providers in an efficient and sustainable manner. Its primary focus revolves around B2B clients, forging valuable partnerships between businesses of all sizes, including industry giants like Amazon, Instacart, and Hyatt, and regional haulers along with small business owners.

By considering factors such as location, sustainability requirements, and pricing, Dimension streamlines waste disposal services, while ensuring sustainability. The platform's success is evident through its extensive reach, spanning over 300 cities across the United States, with thousands of service providers participating and servicing roughly 60,000 orders to date.

In late 2022, Dimension marked a significant milestone by successfully concluding a Pre-Series A funding round. This capital injection is poised to play a pivotal role in advancing technology, expanding the company's team, amplifying sales efforts, and refining marketing strategies. As Dimension sets its sights on further onboarding enterprise B2B customers and advancing its product offerings, the platform is poised for future market growth and impact in the waste management landscape.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman
Top investors

Company

Funding (last 2 of 4 rounds)

Oct 2022

$8m

SEED

May 2022

$8m

SERIES A

Total funding: $19.5m

Company benefits

  • 401k
  • Health, dental, vision
  • Commuter benefits
  • Fun TGIFs and team events
  • A flat, collaborative, and fun culture

Company values

  • Reliable: Our customers can rest easy, knowing that their waste is being handled by our trusted network of providers. If your original provider is unable to fulfill your request, we'll always ensure that a replacement is dispatched to you as soon as possible
  • Revolutionary: Dimension is here to radically change waste management with the power of technology
  • Rewarding: Dimension takes all the hassle out of managing waste, leaving our customers with more time to focus on the things that really matter to them

Company HQ

The Castro, San Francisco, CA

Leadership

They previously held the position of Data Science Lead/Product Manager at Niantic. Prior to this, they served as a Senior Consultant at Deloitte.

Salary benchmarks

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