Senior HR Business Partner, Upside
$127-160k
+ Equity
More information about location
3+ days a week in office
Mobile reward application for retail spending
Open for applications
Mobile reward application for retail spending
201-500 employees
Open for applications
$127-160k
+ Equity
More information about location
3+ days a week in office
201-500 employees
Company mission
To advance the economic power of people living and working in the real world.
Role
Who you are
- This role is ideal for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to grow their impact as a strategic people partner
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience
- 5+ years of experience in an HR Business Partner or comparable HR role in a fast-paced, high-growth environment
- Working Knowledge of employment laws and HR best practices, with the ability to apply them thoughtfully and consistently
- Experience supporting people managers and employees across a variety of teams or functions
- Strong organizational skills and the ability to manage multiple priorities independently
- Comfort operating in ambiguity and adapting as business needs evolve
- Ability to balance empathy with sound judgment and discretion
- Strong communication and relationship-building skills across all levels of the organization
- A hands-on mentality with a bias for action and continuous improvement
- Willingness to travel occasionally, as needed
What the job involves
- As a Senior HR Business Partner at Upside, you will support multiple client groups and partner closely with people managers to drive strong employee experiences and business outcomes
- You will focus on manager-level and team-level partnership while contributing to broader People & Workplace initiatives that help Upside scale
- Partner with people managers across multiple client groups, such as Engineering and Retail Go-To-Market, to support day-to-day people needs and deliver consistent, high-quality HR support
- Provide coaching and guidance to managers on performance management, employee development, engagement, and team efficiency
- Support and implement people programs and processes, including performance reviews, talent discussions, and employee development initiatives
- Analyze people data and trends to find opportunities and recommend practical, actionable solutions
- Serve as a trusted point of contact for employees, encouraging open communication and reinforcing Upside’s culture and core values
- Manage employee relations matters with fairness, discretion, and partnership with senior HR leaders as appropriate
- Support organizational change initiatives and evolving team needs in a scaling company
- Partner cross-functionally within the People & Workplace team to deploy programs, policies, and tools
- Escalate and collaborate with the Sr. Principal HRBP on complex or sensitive matters involving senior leaders or broader organizational impact
- Contribute to building and maintaining a respectful, inclusive, and safe work environment
Our take
Loyalty systems, vouchers, and other special offers have a proven track record at winning over new customers for businesses. However, customers can be reluctant to sign up due to the sheer number of these schemes. Upside exists to unify these loyalty schemes with a single flexible reward app.
While retail reward platforms are nothing new, Upside functions more like a marketplace, linking participating businesses to potential customers. It also rewards customers with cash back on eligible purchases, a more flexible reward than is traditional in loyalty schemes.
With over 50,000 businesses enrolled and 30 million app users, Upside has grown into a major player in this sector. The company is well-funded and ever-expanding its offering, with a product that is increasingly appreciated by consumers in an expensive world, as well as the businesses who depend on their custom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$65m
SERIES D
Total funding: $65m
Company benefits
- Health and Wellness - We’re happy to provide our team members with generous health, vision, and dental insurance options
- Lunch - We cover the cost of lunch everyday for team members onsite to enhance our team building and encourage collaboration. Plus local restaurants appreciate it!
- Stock Options - Our team’s success is our company’s success, and we should all have a stake in that. We’re glad to offer our team members valuable stock options
- Unlimited PTO - Yes, you read that right. When you need time off, we’ve got you covered
Company HQ
Dupont Circle, Washington, DC
Leadership
Alex Kinnier
(CEO & Co-Founder)Experience as Group Product Manager for Google from 2005 to 2008. Senior Vice President of Products and Engineering for Opower from 2012 to 2015.
Wayne Lin
(CPO & Co-Founder)Experience as Product Manager for Google from 2005 to 2010. Vice President of Product Management & Analytics for Opower from 2010 to 2015.
Rick McPhee
(Co-Founder)Experience as Vice President of Engineering for HP's Fortify Software from 2008 to 2012. Senior Vice President of Engineering for Opower from 2012 to 2015.
Joanna Kochaniak
(Engineer & Co-Founder)Experience as Programmer Analyst for the Institute for Physical Sciences from 2007 to 2010. Lead Software Engineer for Opower from 2010 to 2015.
Jan Rubio
(Designer & Co-Founder)Experience as Research Assistant for George Washington University from 2009 to 2011. Senior Software Engineer for Opower from 2011 to 2016.
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