Senior Manager of Sales Operations, Resilience
$80-160k
Cybersecurity & cyber insurance solutions
Be an early applicant
Cybersecurity & cyber insurance solutions
201-500 employees
Be an early applicant
$80-160k
201-500 employees
Company mission
To help make the world cyber resilient.
Role
Who you are
- The ideal candidate is highly analytical, detail-oriented, and experienced in managing sales operations, forecasting, and sales enablement tools
- Extensive knowledge of Hubspot or other CRM and Excel or Google Sheets
- Strong ability to work cross-functionally and build internal relationships with Sales, Customer Success, Finance, Marketing, and the rest of the GTM team
- Experience working with a quote-to-cash system or processes
- Experience partnering with VP-level and C-suite executives
- Deep understanding of GTM technology such as ZoomInfo and Gong, and proven ability to drive system optimizations
- Analytical mindset with the ability to present findings to larger business groups
- You take ownership of your work, proactively identifying challenges and driving solutions
- Thrives in a fast-moving, growing team while maintaining a sharp focus on both process and details
- Minimum requirement of 5+ years of relevant experience in Sales or Revenue Operations
What the job involves
- We are seeking a strategic and data-driven Sales Operations Manager to support the sales leadership team in optimizing sales performance, driving operational efficiency, and ensuring scalable revenue growth.
- This role will serve as a trusted advisor, leveraging data insights, process improvements, and technology to enhance sales strategy, execution, and accountability
- Act as a trusted advisor to the CRO and revenue leaders, helping to set and track sales strategy, execution, and performance
- Implement data-driven decision-making to proactively identify risks, forecast trends, and assess business impact
- Drive sales accountability by establishing and enforcing key performance indicators (KPIs), and standardized reporting
- Enhance the Sales organization's rhythm and support the CRO in creating a sense of urgency and discipline within the sales team
- Cultivate a culture of accountability and attainment, ensuring every team member is aligned with and actively contributing to the company's revenue goals
- Help drive the annual sales planning process, ensuring sales capacity, pipeline, and revenue goals align with business objectives
- Develop and maintain accurate sales forecasts, pipeline analytics, and performance dashboards
- Implement operational processes and frameworks to support scalable and predictable revenue growth
- Own and optimize the sales tech stack, including CRM, sales engagement tools, and forecasting platforms
- Ensure the sales team is equipped with the right tools, processes, and insights to maximize productivity and effectiveness
- Assess and implement new technologies, tools and processes to drive efficiency and effectiveness across the revenue organization
- Foster a high-performance sales culture by implementing robust tracking and feedback systems to accelerate team performance and drive rapid execution
Our take
For businesses operating today, cyber insurance is as fundamental as property insurance. However, companies may not be as educated in digital risk-assessment and can end up paying large insurance costs as a result. Resilience integrates risk engineering with their cyber-insurance offerings, allowing middle-market companies to build cyber resilience and access lower cost insurance options.
Traditionally, insurers assess the information security of a company and then write up their coverage, but Resilience instead works proactively to help mitigate problems where it finds them, before the policy is agreed. By doing so, it aligns itself with the interests of the businesses it serves and can form stronger insurer-customer relationships – which are maintained because Resilience offers access to security services for the whole length of the policy.
Resilience has seen significant investment through the years, including from notable investors in the insurance space, demonstrating that their approach is held in high regard. With this, it has invested in accelerating global expansion and scaling the adoption of the "Resilience Solution", its holistic cyber risk platform.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Aug 2023
$100m
SERIES D
Nov 2021
$80m
SERIES C
Total funding: $217m
Company benefits
- Stock options
- Bonus structure
- Company sponsored 401K
- Flexible PTO
- Flexible work environment
- Remote-first work culture
- Offices in San Francisco, Chicago, New York and Baltimore
- Competitive health plans
- Professional development and career growth opportunities
- Interest driven Slack channels
- Company off-site events
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Matthew Hall
(Co-Founder & VP of Labs)Owner of MV Security. Worked for ThreatStream and Morta Security. Extensive experience as a Software Engineer.
Davis Hake
(Co-Founder & Advisor)Adjunct Professor on Cyber Risk Management at the University of California, Berkeley. Term Member of the Council on Foreign Relations. Former Director for Federal IT Security with the National Security Council.
Vishaal 'V8' Hariprasad
(Co-Founder & CEO)Cyber Operations Officer with the US Air Force Reserve. Former Architect in Threat Intelligence at Palo Alto.
Raj Shah
(Co-Founder & Executive Chair)Managing Partner with Shield Capital. Adjunct Professor at Stanford University. Founder and Board Member of the Nanubhai Education Foundation.
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