IT Specialist, Bitgo
Contract to Hire
5 days a week in office (Manhattan, NY)
Digital asset financial services for instuitutions
Be an early applicant
Digital asset financial services for instuitutions
201-500 employees
Be an early applicant
5 days a week in office (Manhattan, NY)
201-500 employees
Company mission
BitGo's mission is to deliver trust in digital assets.
Role
Who you are
- BitGo is looking for people who are passionate about their craft, have pride in their work, take full ownership for their work and projects, and believe in a transparent and collaborative culture with the goal of making BitGo successful
- Proven experience as an IT Specialist, IS Technician or similar role
- Experience with endpoint deployment, networks (LAN, WAN) and patch management
- Knowledge of system security
- Familiarity with various operating systems and platforms, specifically Google Workspace, Slack, JAMF, MacOS, and Ubuntu
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Able to analyze and prioritize incoming requests and alerts
- Minimum of 3 years of relevant experience
- Self-motivated and research-driven
- Available off hours for urgent requests and weekly IT meetings
- Resourcefulness is a necessary skill in this role
Desirable
- BS/BA in Information Technology, Computer Science or a related discipline is a plus
- Professional experience (Jamf, Atlassian, Slack, Google Workspace, MacOS, Linux)
- Certification in the technologies mentioned above is a plus
What the job involves
- BitGo is looking for an IT Specialist to maintain, upgrade and manage our software, hardware and networks while providing support for a global staff of employees and contractors
- You should be able to diagnose and resolve problems quickly and also have the patience to communicate with a variety of interdisciplinary teams and users
- Your goal will be to ensure that our staff's IT experience runs smoothly and efficiently
- Install and configure software and hardware
- Manage IT help desk and technology tools
- Provision accounts and configure & deploy workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security policies are followed
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Maintain an internal wiki with technical documentation, manuals, and IT policies
- Follow our change management process
- Maintaining accurate asset inventory
- Other IT related responsibilities as assigned
Our take
The digital asset industry is maturing, with asset companies looking to shore up their positions by adding secure custody capabilities. This is good news for BitGo, an independent, regulated cryptocurrency custodian company providing security, custody, and liquidity solutions.
BitGo’s flagship multi-signature wallet solution helps its clients mitigate risk and optimize capital efficiency. The company has subsequently expanded to also cover a number of areas that are critical for any holder of major crypto assets - like portfolio and tax management. In this, BitGo was smart to focus exclusively on institutional clients: there’s huge appetite among larger players to expedite the mainstreaming of crypto, and they’ll need precisely BitGo’s tools to get there.
BitGo was in talks to be acquired by PayPal, and most recently Galaxy Digital, which speaks to a strong institutional confidence in the crypto wave. In spite of a rocky year for the digital assets (which now sees BitGo suing Galaxy Digital for pulling out of the acquisition deal), BitGo has manoeuvred itself into a central position to capitalize on what, now, seems a near-inevitable period of mass adoption. Exemplifying this, the BitGo Ventures wing of the company was launched in 2024 to partner with and invest in cutting edge blockchain and fintech startups.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2023
$100m
SERIES C
Oct 2018
$16m
SERIES B
Total funding: $170.5m
Company benefits
- Company-paid medical, dental, and vision plans
- Catered lunches, fresh snacks, and gourmet coffee
- Commuting made easy with company-paid Caltrain passes
- Competitive compensation, stock options, and 401k plan
- Top-end computer equipment to power your work
- Flexible vacation time
- Remote/hybrid friendly with physical location workspaces
Company HQ
Evergreen Park, Palo Alto, CA
Leadership
Mike Belshe
(CEO)Previously Director of Engineering at Good Technology, who went on to found Cookout Software - and then move to Google as a Software Engineer/Development Manager when the latter company bought out the startup. Has served as BitGo CEO for over a decade.
Ben Davenport
(Advisor)Has spent time as a Software Engineer at Microsoft, Google, and Facebook, and worked on algorithm development at Hudson River Trading. Additionally co-founded and led Beluga, a mobile group messaging solution that was ultimately bought by Facebook, and became Facebook Messenger.
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