Machine Learning Engineer, Trustpilot

Salary not provided

+ Bonus

AWS
Docker
GCP
Python
Tensorflow
Azure
Scikit-Learn
PyTorch
Junior, Mid and Senior level
London
Trustpilot

Consumer review website

Be an early applicant

Trustpilot

Consumer review website

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Be an early applicant

Salary not provided

+ Bonus

AWS
Docker
GCP
Python
Tensorflow
Azure
Scikit-Learn
PyTorch
Junior, Mid and Senior level
London

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Role

Who you are

  • Solid technical foundation in both machine learning and software engineering
  • Experience deploying machine learning models in production environments
  • Proficiency in Python and relevant ML libraries (e.g., TensorFlow, PyTorch, scikit-learn)
  • Familiarity with cloud platforms like GCP, AWS, or Azure
  • Experience with CI/CD pipelines for machine learning (e.g., Vertex AI)
  • Experience with data processing frameworks and tools, particularly Apache Beam/Dataflow is highly desirable
  • Knowledge of monitoring and maintaining models in production
  • Proficiency in employing containerization tools, including Docker, to streamline the configuration of deployment settings
  • Problem-solving skills with the ability to troubleshoot model and pipeline issues
  • Good communication skills, enabling effective collaboration across teams

What the job involves

  • As part of the MLOps team, you’ll work closely with data scientists, software engineers, and other stakeholders to bring machine learning models to life—ensuring they’re deployed, maintained, and monitored efficiently in production. You’ll have the opportunity to improve model performance and infrastructure, all while contributing to Trustpilot’s AI-based solutions
  • Model Deployment: Collaborate with data scientists to take machine learning models from development to production, ensuring quality work and scalability
  • Build Pipelines: Develop and maintain data and model pipelines, integrating seamlessly with our existing systems to support reliable, efficient workflows
  • CI/CD for ML: Design and implement continuous integration and delivery pipelines to streamline the deployment of machine learning models
  • Model Monitoring: Help monitor the performance of machine learning models post-deployment, ensuring reliability, scalability, and quality over time
  • Collaboration: Work with cross-functional teams to design solutions that meet business needs while adhering to best practices in machine learning and software engineering
  • Optimize: Continuously improve our infrastructure, ensuring we remain at the forefront of AI model production and delivery

Salary benchmarks

Our take

Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.

Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

41% female employees

1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$6.8m

LATE VC

Total funding: $178.7m

Company benefits

  • Maternity & Paternity pay
  • Train travel scheme
  • '20% time' - work on anything you’d like
  • 28 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Pension and life insurance
  • Full access to Headspace
  • Regular events and socials
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • And more! (Varies by location)

Company values

  • Always With Integrity - We do the right thing, even when nobody’s watching
  • Open To All - Everyone is embraced and included for who they are, and what they bring
  • Collaborative - We work best when we work together
  • Positively Human - We are genuine people that create the Trustpilot family

Company HQ

København K, København

Leadership

Started the company when his parents started shopping online. At the time, they were studying at Aarhus University

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