BI Engineer, The Hotels Network
Hotel growth platform
Be an early applicant
Hotel growth platform
101-200 employees
Be an early applicant
101-200 employees
Company mission
To improve the online booking experience, grow direct bookings and strengthen the relationships between hotel brands and their guests.
Role
Who you are
- 2–4 years of experience in Business Intelligence, Data Engineering, or Analytics—ideally in SaaS, tech, or fast-paced service environments
- Advanced proficiency in SQL and experience working with large-scale datasets
- Hands-on experience with BI/visualization tools such as Looker, Retool, Tableau, Power BI, or similar
- Familiarity with ETL tools and data pipeline orchestration (e.g., Airflow, dbt, Fivetran)
- Strong understanding of business processes, especially in areas like customer onboarding, support, and account management
- Bonus: Experience with Python, BigQuery, Tinybird or Google Cloud Platform
- Strong analytical thinking and a detail-oriented mindset
- Excellent communication skills and the ability to explain data to non-technical stakeholders
- A proactive attitude and desire to improve internal systems and processes
- We’re looking for someone curious, analytical, and excited to make a real difference through data. If that sounds like you, we’d love to hear from you!
What the job involves
- We're looking for a talented and motivated BI Engineer to join our growing team at The Hotels Network and to help us scale, optimize, and streamline internal processes and performance
- As a BI Engineer within our Data & Analytics team, you'll play a pivotal role in transforming data into actionable insights that drive Lighthouse's strategic objectives
- Our central pillar manages millions of daily data points, leveraging state-of-the-art technologies to unlock new directions for internal processes and functions
- You'll be instrumental in building robust data solutions and reporting frameworks that support internal decision-making, enhance operational efficiency, and foster cross-departmental alignment
- Enhancing Data Usability: Optimizing data assets to empower stakeholders
- Supporting Leadership: Providing critical insights for data-driven decisions
- Uncovering Insights: Analyzing customer commercial behavior to shape strategies
- Developing Definitions & KPIs: Collaborating with teams to create strategic metrics
- Ensuring Data Reliability: Maintaining data integrity during due diligence and M&A projects
- Working in close collaboration with the Internal Data Warehousing Team and cross-functional teams like Customer Success, Sales, Product, and Finance, you'll use data to uncover trends, streamline workflows, and improve service delivery and quality
- This unique opportunity places you at the intersection of data engineering and business operations, allowing you to make a tangible impact on company performance
- Develop and maintain data pipelines and ETL workflows that feed into key operational dashboards
- Design and optimize data models to measure KPIs across teams (e.g., activation time, case resolution, upsell pipeline, product usage)
- Build automated reports and visualizations to support day-to-day decision-making and strategic planning
- Partner with Operations leadership to identify opportunities to automate and improve internal workflows using data
- Support Customer Success and Sales teams with ad hoc analysis, helping them make informed, data-backed decisions
- Maintain data quality, ensure consistency across sources, and document reporting standards
- Serve as the go-to person for operational analytics and insights across the organization
Our take
Advanced online players in hospitality win additional customers by offering online consumers the kind of personalised, clean, intuitive experience they’ve come to expect. Hotels with a less finely tuned digital presence lose out, and it’s a shortfall The Hotels Network (THN) is looking to address. THN provides a full-stack platform for hotel growth, including analytics, benchmarking, and a predictive algorithm that automatically carries out website personalisation for visitors.
It’s a neat offering, and likely to prove a vital one for hotels who need to keep pace with changing consumer preferences. For example, the majority of online shoppers report personalisation to substantially increase the likelihood of them becoming repeat customers. This is something high-end chains like Hilton and Marriott have the resources to reflect - THN’s platform gives smaller outfits the chance to compete.
THN reports a 20,000+ strong client network for its services, and trends suggest this number should only grow. With over 80% of people reportedly preferring to browse and book their travel accommodations online, hotels need to keep their digital presence sharp and in tune with current eCommerce consumer trends.
Steph
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2020
$11.5m
SERIES B
Apr 2018
$3.7m
EARLY VC
Total funding: $15.4m
Company benefits
- Trust first - autonomy in everyone's work
- A culture embracing remote working
- Flexible working hours
- Flexible working hours
- Kitchen stocked with fruit, snacks, coffee…
- Kitchen stocked with fruit, snacks, coffee…
- Internal promotions from within the team
- Regular team building events
Company HQ
Sant Gervasi - Galvany, Barcelona, Spain
Leadership
Juanjo Rodriguez
(Co-Founder)Previously CEO of Expertia Solutions, who went on to co-found family travel network Knok. Is also a long-standing owner at Duplex Marketing, and has worked as a mentor for Startupbootcamp.
Laura Martinez Celada
(Co-Founder & VP of Clients & Growth)Previously a Product Manager at Storck Ibérica, before moving on to work as an Account Director and Owner at Duplex Marketing. Co-founded Knok prior to The Hotels Network.
Marc Rollan
(Co-Founder & Engineering Manager)Has extensive experience in gaming, having hosted and co-directed the Game Over podcast; worked on and edited Gamers Ocupados and 3dJuegos.com; and worked as an Editor at Games Tribune Magazine - a position held alongside work at The Hotels Network.
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