Revenue Operations Manager, Nooks
$140-160k
+ Equity
More information about location
Agent workspace for intelligent outbound
Open for applications
Agent workspace for intelligent outbound
201-500 employees
Open for applications
$140-160k
+ Equity
More information about location
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- The ideal candidate thrives in ambiguity, brings a clear point of view, and is energized by building systems that outlast them
- 3+ years of experience in SaaS RevOps, with demonstrated progression in scope and ownership; 4-6 years of total experience in investment banking, management consulting or related analytical roles
- Subject matter expert in HubSpot and the modern GTM stack (Nooks, Gong, Clay, Claude/ChatGPT, forecasting tools) - hands-on when needed, and trusted to guide others
- Strong analytical foundation: you’re comfortable building complex models, running your own analyses, and translating data into insight by investigating root causes rather than stopping at the trend line
- Systems thinker and owner: you’ve independently maintained, evolved, and documented critical systems, and you’re known for triaging issues fast
- Comfortable with ambiguity: you bring structure to undefined problems, evaluate trade-offs, and weigh broader business implications before recommending a path
- Builder’s bias for action: you create scalable programs with measurable impact rather than one-off fixes
- Exceptional communicator: clear and persuasive in presentations, writing, and stakeholder updates; effective at educating others on your domain
- Empathetic toward reps: genuinely invested in their success and the quality of their day-to-day experience
- Collaborative, humble, and coachable: contributes to team morale, seeks feedback, and treats being challenged as a gift
What the job involves
- Nooks is looking for a Revenue Operations & Strategy Associate to help scale our best-in-class RevOps function
- Reporting directly to the Sr. Manager of RevOps, you will own critical systems and processes end-to-end, lead strategic initiatives with minimal guidance, and partner closely with GTM leaders to translate ambiguous business problems into scalable, data-driven solutions
- This is not an execution-only role. You will be the directly responsible individual for meaningful pieces of our revenue engine - owning them from maintenance through evolution, educating stakeholders, and setting the standard for how we operate
- You’ll combine deep analytical rigor with strategic judgment, evaluating trade-offs and broader business implications rather than just surfacing data
- This role offers excellent exposure to all aspects of the revenue engine and provides a clear path for growth into senior revenue operations positions
- Conduct deep-dive analyses into pipeline, conversion, segmentation, retention, and rep performance, identifying root causes and evaluating trade-offs across potential solutions
- Approach ambiguous problems with structured problem-solving frameworks and recommend creative approaches when the standard playbook doesn’t apply
- Build and maintain executive-level dashboards and forecasting models
- Generate GTM performance review cadences for leadership with a clear point of view and actionable recommendations
- Lead end-to-end projects that drive operational improvements across the revenue organization - scoping, planning, executing, and measuring impact
- Support territory planning and account scoring initiatives
- Present findings and recommendations clearly and persuasively to GTM leadership - concise, conclusions-oriented, and tailored to the audience
- Contribute meaningfully to team cohesion through stand-ups, planning, retros, and day-to-day collaboration
- Seek and incorporate feedback actively, demonstrating a commitment to continuous growth
- Act as a reliable collaborator with external partners and vendors - following up consistently and representing the team well
- Serve as the DRI for one or more critical RevOps systems or processes (e.g., forecasting, territory & quota management, lead routing, commissions), owning them with minimal guidance
- Quickly triage and resolve issues within owned systems, becoming the go-to expert that leadership and reps rely on
- Proactively identify and scope opportunities to evolve owned systems with new features or capabilities, using clear prioritization criteria
- Drive communication, change management, and training for stakeholders and leadership when systems or processes change
- Act as a subject matter expert across our GTM tech stack - HubSpot, Nooks, Gong, Clay, and forecasting tools
- Partner with our GTM Systems Admins to maintain data hygiene, configure workflows, and optimize automation rules
- Serve as an escalation point for GTM tech troubleshooting, rules of engagement interpretation, and daily operational issues
- Continuously evaluate the tech stack for gaps, redundancies, and opportunities for consolidation or new investment
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyze and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company benefits
- Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
- Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
- Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
- Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
- Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
- Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
- Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
- Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & CPO)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan Lee
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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