Director of Product, Affirm
Marketplace
CA$203-283k
Offers employee stock purchase plan
POS installment loans
Be an early applicant
POS installment loans
1001+ employees
Be an early applicant
CA$203-283k
Offers employee stock purchase plan
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 10+ years of product management experience in the software tech industry
- Track record of experimenting and successfully launching products at scale
- Experience managing supply and demand of a two sided Marketplace
- Solid technical chops that allow you to have in depth technical discussions and opinions
- Outstanding written and verbal communication with a diverse stakeholder audience
- Experience balancing time to market and rigor, striking the right balance between flexibility and consistency, and comfortable communicating priorities
- An obsession for getting the details right, but also knowing how to ship on time
- Comfortable in an ambiguous matrixed organization
- Will collaborate with domestic and international technology teams
- Ability to identify product opportunities through data analysis, qualitative research, and field research
What the job involves
- As a Director of Product on the Direct-To-Consumer (DTC) Team at Affirm, you will play a pivotal role in shaping the future of consumer financial services, commerce, and payments
- The DTC Team is responsible for delivering on our vision of ‘It’s Better In The App’. We do this by building a credit centric marketplace that delivers clear/consistent purchasing power, the most flexible credit terms (0% or longer terms) on a ubiquitous instrument (Affirm Card) that can be used ANYWHERE
- As Director of Marketplace, you will be responsible for building and executing on the Marketplace vision/strategy. Focus areas include; efficiently balancing the supply and demand constraints of a two sided marketplace and owning the e2e vertical experience from Discovery -> Search -> Checkout
- You will work closely with cross-functional teams including Sales, Partnerships, Design, Engineering, Product Analytics, Finance, Risk and more to define and build end-to-end solutions that will help enable Affirm at scale via our own first-party DTC experiences
- You should be outcomes driven with a very high bias for action and are undaunted by multiple dependencies both internal and external
- Customer Centricity: Hold the quality bar high to ensure an efficient transfer of value between our end users, merchant/affiliate partners and Affirm
- Build delightful consumer experiences: Demonstrate a strong familiarity for mobile and web development
- Go-To-Market Alignment: Pair from opportunity identification through delivery with GTM teams inclusive of Sales, Partnerships and Product Marketing
- Detailed Program Management: Provide visibility into key workstreams and programs, inclusive of P&L details. Pipeline, roadmap, risks and upcoming trade-offs
- Autonomous Innovation & Planning: Work in a dynamic, fast-paced environment where ambiguity is a constant and exercise autonomy to drive product innovation and make strategic decisions. Wholly responsible for Quarterly, Bi-Annual, Annual, and Budget planning processes, inclusive of planning for partner planning processes
- Decision Frameworks: Apply common decision-making frameworks to evaluate opportunities, trade-offs and risks
- Product Opportunity Identification: Identify new product opportunities and drive a comprehensive roadmap that’s informed by data analysis, qualitative research, and your own discovery
- Senior Leader Interaction: Interact effectively with senior leaders both internally and externally, presenting insights and strategies that drive our company’s objectives
- Team Management: Attract and develop a team of talented PMs across various stages of their career arc. Includes creating lanes for folks earlier in career as well as guiding managers
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boating over 15 million customers and 245,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Spending wallets
- Supportive communities
- Remote-first workforce
- Generous time off
- Health benefits
- Mental healthcare
- Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- We offer 24 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & development
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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