Principal Product Manager, Classy
$150-200k
+Equity
Online fundraising tools for nonprofits
Job no longer available
Online fundraising tools for nonprofits
201-500 employees
Job no longer available
$150-200k
+Equity
201-500 employees
Company mission
To empower nonprofits to unlock the generosity of their supporters and help them advance their missions.
Role
Who you are
- You’re the type of person who isn’t afraid to take up the gauntlet and strives to thrill customers with features that help them solve the world's social problems
- If you are excited about shaping the future of the nonprofit fundraising market, driving real change with the latest innovations, and being part of a supportive, purpose-driven team, we invite you to join us on our mission at Classy
- Are you ready to make a significant impact on the world by leveraging your extensive experience in product management and technical expertise, particularly in cutting-edge technologies such as ML/AI, data analytics, martech tools, and platform development?
- 7-10+ years designing and delivering world-class software products in a Product Management role or equivalent experience in a technical role such as software development or solution architecture. Proven track record of delivering results that impact critical business metrics
- Domain expertise in one or more platform technologies such as middleware systems, integrations to tools and services, API and platform, containers, data streaming, time-series, or complex event processing
- Demonstrated curiosity and passion in learning and understanding technology & software especially around data intelligence, analytics, and omnichannel / marketing solutions
- Technically savvy with experience working with developers and architects to build scalable and highly reliant systems
- You bring a customer centric mindset. Excitement to translate users’ needs into clear, well-defined functional and technical requirements backed by data analysis and an understanding of the Classy landscape
- Ability to comfortably analyze large data sets and ask the right data questions in order to hone your ideas and deliver features which have a high degree of ambiguity
- Capable of decomposing a big vision into bite-size milestones
- Energized by working across multiple functions. Strong partnership and influence skill - driving prioritization and feature requirements to capabilities teams
- Experience in leading, scaling and optimizing a growing software platform
- Ability to dive deep with engineers to make technical tradeoff decisions and summarize it all for non-technical stakeholders and executives
- Self-aware with a strong desire to learn and continuously improve
- Insanely curious and data-driven, with a strong attention to design details
- Natural leadership skills and ability to work with all teams in the company, must be highly collaborative
- BA or BS degree required. Equivalent experience will be considered
Desirable
- MBA or Comp Science, Eng degree - technical degree a plus
- Product Management experience in a b2b2c business model
- Experience with nonprofits, fundraising and event management
- Strong understanding of SaaS business model
- Product Management certification
What the job involves
- As a Staff Product Manager at Classy, you will play a pivotal role in defining and executing our product strategy, ensuring alignment with company objectives, customer feedback, and our product vision
- This is a highly collaborative role, partnering with cross-functional teams to drive innovation and customer satisfaction in the ever-evolving landscape of data intelligence and analytics and engagement of omnichannel solutions
- Help build an indispensable product that empowers nonprofits to accomplish their remarkable missions
- Define the product strategy and roadmap in collaboration with others on the team ensuring alignment of company objectives, product vision and customer feedback
- Develop and articulate compelling value propositions and product positioning, partnering with marketing and sales teams to build awareness and drive demand
- Create learning plans to identify and test the biggest hypotheses to drive your KPIs and success metrics; analyze metrics that inform product development and continuous optimization to increase adoption and engagement
- Collaborate with a team of engineers, designers, customer success, shared services teams, analysts and operations, to define product requirements and translate them into actionable development plans, driving innovation and customer satisfaction
- Foster ongoing relationships and communications with customers to develop a clear understanding of their goals and challenges to create a product strategy; creating a strong understanding of our customers and become an expert on the nonprofit fundraising market
- Manage, investigate, prioritize and communicate tasks and issues for completion by engineering team while communicating roadmap and product launches to the rest of Classy
- Ruthlessly prioritize backlog and work across teams to drive work that delivers value for our customers & experts
- Present regularly to the leadership teams on project strategy and deliverables
- Perform market research, competitive analysis, and establish industry best practices to stay ahead of data-in innovations and trends
- Continuously monitor and analyze customer feedback, market trends, and usage data to identify opportunities for improvements and new feature development
Our take
Classy provides a way for nonprofits to connect with the people who support their causes, amplifying their fundraising efforts. Its robust platform boasts event-planning tools, customizable donation forms, and branded peer-to-peer fundraising campaigns, among other features.
The idea behind Classy is to blend high-performance, user-friendly tools with personalized experiences, fostering a deeper connection between donors and the causes they champion. This approach, according to the company, "unleashes generosity", enabling nonprofits to allocate more resources to their missions.
With a vast network of nonprofit partners and over $30B raised through its platform, Classy has emerged as a formidable player in the field. Its acquisition by GoFundMe in 2022 signifies a strategic move towards creating a unified "giving platform", poised to advance the collective mission of both entities in driving social good.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2021
$118m
SERIES D
Jun 2019
$17.5m
GROWTH EQUITY VC
Total funding: $183.5m
Company benefits
- Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions
- Hybrid workplace with fully remote flexibility for many roles
- Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
- A variety of mental and wellness programs to support employees along with Employee Resource Groups
- Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
- Generous paid parental leave and family planning stipend
- Classy Gives, a customer connection program that enables our team to find nonprofits they’re passionate about and add meaningful value through volunteering, innovation workshops, fundraising and more
- 401(k) retirement plan with company matching along with learning & development and recognition programs
- Grow your career and feed your curiosity with access to learning tools and resources, including a subscription to Udemy, guest speakers, hackathons, and internal brown bag sessions
Company HQ
Core-Columbia, San Diego, CA
Articles
Leadership
Soraya Alexander
(President, not founder)COO of GoFundMe, the parent company of Classy. Prior to this acquisition, they held a number of different roles at Classy (ultimately COO). They have also worked as a Director and Senior Manager at DICK's Sporting Goods.
Salary benchmarks
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Diversity, Equity & Inclusion at Classy
- Classy Communities - A Classy Community is an official employee led and Classy-sponsored group that provides a space to engage in culture on a more personal scale. Examples include Project Green, Pride, Black Employees Together, and Parents.
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