Director of GTM Operations, Marqeta
$187-275k
+ Equity in a publicly-traded company and an Employee Stock Purchase Program. Salary dependent on location.
More information about location
2 days a week in office (Oakland, CA)
Modern payment & card issuing solutions
Be an early applicant
Modern payment & card issuing solutions
1001+ employees
Be an early applicant
$187-275k
+ Equity in a publicly-traded company and an Employee Stock Purchase Program. Salary dependent on location.
More information about location
2 days a week in office (Oakland, CA)
1001+ employees
Company mission
To be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.
Role
Who you are
- 10+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
- Strong operational mindset; skilled at building processes to scale
- Salesforce expertise
- Change agent challenging the status quo and setting new strategic & operational direction based on fact-based, data-driven analysis
- Ability to frame a business problem, analyze options and provide recommendations based on data-driven analysis
- Experience researching, developing and deploying sales tools, technologies and automation solutions/strategies in the field
- Knowledge of typical comp plan structures in enterprise software (quotas, accelerators, pay mix, and on-target earnings)
- Deep subject matter expertise and business process knowledge across territory management, sales account coverage, sales crediting and compensation
- Outstanding problem solving and analytical skills including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
- Ability to think strategically but follow through in execution and operations
- Ability to drive detailed analysis, but also synthesize findings into executive level communications
- Capable of managing a team responsible for supporting $1B+ of revenue
- Proven track record of success in providing strategic guidance and operational oversight in Sales Operations within a fin-tech sales environment
- A proven ability to develop tactical initiatives that improve sales productivity and performance
- Heavily results driven and able to operate independently with minimum supervision
What the job involves
- As Marqeta’s Director, GTM Operations you will be responsible for establishing and executing a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross-functional alignment
- In this role, you will be responsible for managing the sales incentive compensation design and executing the sales compensation program; overseeing the selection, implementation and ongoing maintenance of tools and technologies to support GTM and revenue operations; managing opex and headcount budgeting & tracking processes, and driving operational rigor and excellence across the GTM organization
- As a change agent for the organization, you will rely on data-driven insights and rigorous process assessment to drive operational efficiency within the GTM org
- Establish and execute a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross functional alignment
- Lead the AI transformation for the RevOps function and go-to-market workflows, championing the change for the RevOps and GTM teams
- Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports
- Refine and standardize processes, policies, and workflows to scale working with GTM leadership and functional stakeholders
- Drive continual assessment of existing sales processes to deliver operational excellence through iterative improvements
- Be accountable for the end-to-end operational infrastructure, overseeing the selection and implementation of tools and technologies to support GTM and revenue operations, including CRM systems (Salesforce) and related sales tools (Gong, Loopio, SPIFF etc.)
- Drive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities
- Oversee incentive compensation design, working with executive leaders to understand strategic business objectives, assessing the success of current incentives, proposing new incentive designs, securing final decisions and approvals, and communicating new incentives to leaders and employees
- Manage regular opex and headcount budget/actuals tracking for the GTM department, driving annual planning process in alignment with corporate planning goals and timelines
- Collaborate closely with peers to establish best practices, foster knowledge sharing, and promote skills development across the GTM Operations organization
- Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning
Application process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
- Offer!
Our take
Marqeta processes payments quickly, offering businesses a more straightforward way to take customer payments with its physical and virtual card solutions. The company has a string of major companies utilizing its flexible and scalable platform, including Uber, Doordash and Square.
The company is rapidly expanding in Europe, with strong growth in processing volumes and new partnerships, including major collaborations with firms like Trade Republic. It also partnered with Visa and Affirm to introduce the Visa Flexible Credential, allowing users to access multiple payment methods on one card.
With a focus on global growth and delivering innovative financial services, Marqeta is targeting new verticals and supporting underbanked businesses. With this aim, the company is on its way to deepening its impact in the fintech space and driving further innovation in payments.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
May 2020
$150m
LATE VC
May 2019
$250m
SERIES E
Total funding: $542.5m
Company benefits
- Praise: We believe in generously recognizing each other’s talents and contributions, and sharing the goodness we see
- Health and wellness: We cover your premiums for health, dental, and vision. Plus, your pet gets his/her/its own insurance, on us
- Flexible time off: We take time to relax and recharge when needed. We have unlimited time off for most employees and encourage an average of 5 weeks per year
- Marqeta paid family leave: We support all families. We offer 12 weeks of paid leave for all new parents and up to 20 for birthing parents. We also offer 4 weeks of caregiving leave
- 401k match: We invest in your future. We’ll match 50% of your contribution and up to 6% of your salary
- Meaningful equity: As owners of the company, we’re all in this together. Full-time employees will receive equity in Marqeta
- Giving back: We recognize we’re part of a larger community and encourage employees to donate their time and expertise to organizations they support
- Monthly stipend: You’ll get an additional monthly stipend on your paycheck to help fund your daily commute, cell phone, and/or internet connectivity
- Stock discount: The Employee Stock Purchase Program allows employees to buy discounted company stock
Company HQ
Northgate - Waverly, Oakland, CA
Leadership
Jason Gardner
(Founder & Board Member)Having studied at Arizona State University, worked in Management for Benettar Marble & Granite, NetManage and Gartner Group. Then founded PropertyBridge and spent 2 years at MoneyGram before founding Marqeta as CEO in 2010.
Mike Milotich
(CEO)Spent a decade at VISA, ultimately serving as SVP (Head of Corporate Finance and Investor Relations). Was also Commercial Analytics Lead for PayPal and a Senior Financial Analyst at Barclays Global Investors.
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