Outreach Campaign Operations Manager, Vendelux
4+ days a week in office
AI-native event marketing platform
Open for applications
AI-native event marketing platform
101-200 employees
Open for applications
4+ days a week in office
101-200 employees
Company mission
To help companies discover the best events.
Role
Who you are
- 3–5 years in outbound sales, B2B marketing, customer success, or a high-volume client-facing operations role
- Proven experience managing a large number of concurrent accounts or workstreams without things slipping — you have a system and you stick to it
- Strong instincts for B2B email copy: you can tell the difference between a message that earns a response and one that doesn't, and you know why
- Analytical enough to diagnose campaign performance and turn metrics into clear next actions
- High ownership mindset — you take responsibility for outcomes, follow through without being chased, and treat customer results as your results
- Naturally adaptable and a fast self-learner: when you encounter a new tool or problem, you figure it out before asking for help
- Creative problem solver who finds practical solutions in ambiguous situations and doesn't wait for a perfect playbook
- Clear, concise communicator who works well cross-functionally and keeps the right people informed without over-communicating
- Genuinely excited about AI — not just as a buzzword, but as a core part of how you work and think
- Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds
What the job involves
- We're looking for an Outreach Campaign Operations Manager to sit at the intersection of customer success, outbound execution, and AI operations
- You'll own the end-to-end performance of AI-powered outreach campaigns for a portfolio of customers — managing high volumes of moving pieces, diagnosing what's working, fixing what isn't, and constantly raising the bar on quality and results
- This is a high-ownership, fast-paced role for someone who thrives in ambiguity, moves with urgency, and takes pride in the details
- Own onboarding and ongoing campaign execution for a portfolio of accounts — managing multiple live campaigns simultaneously while keeping everything organized and nothing falling through the cracks
- Diagnose and optimize B2B outreach performance: analyze reply rates, prospect list quality, email copy, sequencing, and deliverability — and take action without waiting to be asked
- Write and refine 1:1 outbound copy that feels human, earns replies, and reflects each customer's brand voice and compliance requirements
- Track campaign replies, drive follow-up, manage conversion funnels, and book meetings on behalf of customers
- Collaborate closely with Customer Success to align on account priorities, surface risks early, and deliver outcomes that map to each customer's business goals
- Partner with the product and engineering team to surface patterns from the field and influence the roadmap
- Build and document scalable outreach processes that can be systematized and improved over time
Our take
Event marketing enables companies to engage with potential buyers and showcase their offerings up close - providing an ideal platform to communicate ideas, thoughts and brand identity. Vendelux offers a platform that empowers event marketers and CMOs to analyse customer and competitor behaviour, and in turn choose the best conferences to attend.
The company leverages AI to deliver insights on attendees and sponsors of over 160,000 global conferences, helping customers decide which events they should attend and sponsor for the largest return. It also allows collaboration with sales teams to book meetings with every possible lead, and ROI evaluation tools that prove the value of all event marketing activities.
Since founding, the company has amassed a growing customer base that includes the likes of GitLab, DocuSign and Intel, and has also raised several successful funding rounds. The most recent investment supports increased marketing efforts and the enhancement of its ROI-evaluation tools, as well as hiring to build out its team.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2026
$50m
SERIES B
Nov 2023
$14m
SERIES A
Total funding: $68m
Company benefits
- Regular Retreats: We regularly meet up in beautiful locations around the world to discuss all things Vendelux
- Recharge Weeks: The company shuts downs two times a year so everyone can recharge without work piling up
Company HQ
Midtown South, New York, NY
Leadership
Alex Reynolds
(CEO & Founder)Previously spent over 6 years at Shutterstock, in Directorial, VP and Gm roles. Prior to that, they were a Director of Business Development at YP.
Salary benchmarks
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