Strategic Implementation Manager, BuildOps

Salary not provided

+ Performance bonus + Equity grant

Excel

Salesforce

JIRA

NetSuite

Quickbooks

Sage

Confluence

Slack

Mid and Senior level

Los Angeles

More information about location

3 days a week in office (Sawtelle, LA)

Management software for commercial speciality contractors

Be an early applicant

Management software for commercial speciality contractors

201-500 employees

B2BReal EstateSaaS

Be an early applicant

Salary not provided

+ Performance bonus + Equity grant

Excel

Salesforce

JIRA

NetSuite

Quickbooks

Sage

Confluence

Slack

Mid and Senior level

Los Angeles

More information about location

3 days a week in office (Sawtelle, LA)

201-500 employees

B2BReal EstateSaaS

Company mission

To bring a true all-in-one solution with the best technology to the people who keep America's hospitals, power plants, and commercial real estate running.

Job

Company

Role

Who you are

3+ years of B2B SaaS implementation experience, ideally with exposure to complex, multi-entity deployments
Industry experience or familiarity with construction, field services, or ERP/accounting platforms
Strong understanding of project accounting workflows
Comfort engaging with both tactical users and strategic stakeholders
Proficiency in Excel and general data migration practices
Exceptional written and verbal communication skills; ability to navigate ambiguity, and drive consensus
Experience working with private equity stakeholders or enterprise clients is a major plus
Salesforce, JIRA, GUIDEcx, Slack, Confluence
Accounting integrations: QuickBooks, Sage, Netsuite
Familiarity with project tracking and UAT processes

What the job involves

As a Strategic Implementation Manager, you'll play a critical role in delivering high-impact deployments for private equity (PE)-backed contractor groups and their affiliated operating companies
This role sits at the intersection of implementation, consulting, and relationship management
You will manage the onboarding process across complex organizational structures involving multiple stakeholders, from field operators to C-level executives, ensuring successful go-lives and maximizing customer adoption and satisfaction
This is a unique opportunity for someone with a background in SaaS implementation, ERP, or accounting systems, and a strong understanding of service and construction workflows, particularly within PE-backed environments
Lead complex implementations across multiple operating companies under PE holding structures and other multi-location strategic accounts
Serve as a trusted advisor to field operations and finance stakeholders, translating business processes into optimized BuildOps workflows
Manage 8–10 concurrent implementation projects, typically lasting 3-6 months each
Collaborate with internal teams to ensure delivery milestones are met and client feedback is incorporated
Own stakeholder communication, surfacing blockers, managing expectations, and ensuring alignment across diverse business units and decision-makers
Perform data mapping and migration activities, including Excel transformations
Contribute to continuous improvement of implementation processes, especially within the Strategic segment, by identifying patterns, gaps, and scalable best practices
We have customers across the US and Canada, so our top candidates will be ready, willing, and able to travel as necessary to assist with our legendary customer implementations

Our take

BuildOps offers a tailored management software platform catering to the real estate sector, allowing its clientele to enhance cash flow and profit margins. Through its all-in-one invoicing and billing workflow, coupled with a robust financial reporting platform, BuildOps equips customers with the tools needed for streamlined operations.

The company's strategic focus on sub-contractors within the construction and real estate industry sets it apart in a market where many management platforms struggle to integrate diverse functionalities. Unlike its competitors, BuildOps has mastered the all-in-one approach, mitigating miscommunication and confusion often stemming from disparate silos of information.

In a landscape worth billions, BuildOps has swiftly carved out a niche, positioning itself for significant growth in the years to come. Recently; the company secured new funding, this fresh infusion underscores investors' confidence ain the company's vision and it potential to revolutionize management software for the modern commercial contractor.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (3.85)

Company

Funding (last 2 of 4 rounds)

Mar 2025

$127m

SERIES C

May 2023

$50m

EARLY VC

Total funding: $225.8m

Company benefits

LA, Toronto, & WFH opportunities
Premium insurance coverage
Wellness perks
Competitive compensation
Flexible schedule & PTO policy
Professional development opportunities & events
Great people, great place to work

Company HQ

Santa Monica, CA

Leadership

Alok Chanani

(CEO)

Previously a Board Member at Wharton Angel Network, CEO at USA Commercial and Summer Associate at the Bernstein Companies.

Steve Chew

(Chief People Officer)

Currently Community Lead at StartX. Previously Co-Founder and CEO at Swerv and Vice President of Marketing at Fundly.

Salary benchmarks

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