Product Manager, Vantage Data Centers

• 6–10+ years in product management or systems roles spanning software, controls, automation, networking, telemetry, or intelligent infrastructure
• Demonstrated experience applying product thinking to software-enabled physical systems, with strong judgment around safety, reliability, and operability
• Strong understanding of IT/OT integration patterns and how they behave in real operational environments
• Ability to translate technical complexity into crisp product requirements, trade-offs, and decision-ready artefacts
• Experience with data centers, industrial automation, or other mission-critical infrastructure environments

Desirable

• The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the closed-loop learning that turns each deployment into an upgrade for the next
• We do this in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product’s role is to create clarity, consistency, and leverage at Vantage scale
• Vantage is building a product platform approach for data center delivery: repeatable reference designs, governed variants, and a closed-loop learning system that turns each deployment into an upgrade for the next
• The Product Manager, Software Defined Infrastructure owns the software-defined infrastructure capabilities that enable our physical data center products to deploy, commission, operate, and improve at scale
• This includes instrumentation, observability, automation, and orchestration applied to mission-critical infrastructure, with a secure digital thread and evidence-driven readiness
• This is not an application software product role. It is a systems product role bridging operational technology and information technology, defining how infrastructure behaves, is monitored, is controlled safely, and is evolved through versioned releases across regions and fleets
• Own the capability roadmap for software-defined infrastructure in partnership with the dedicated product teams and the Platform Product Manager, ensuring shared capabilities are reusable and avoid product divergence
• Define product intent and requirements for instrumentation, observability, automation, and orchestration layers that sit above and within physical infrastructure products
• Establish a consistent approach to telemetry and observability: what is instrumented, why, how it is standardised, and how signals translate into operational action with high alarm quality
• Drive product requirements for low-touch provisioning, deterministic commissioning workflows, and automated acceptance evidence where feasible, reducing manual steps and site-specific logic
• Define expectations for source control, configuration-as-code, release discipline, and version compatibility to support safe fleet operations across regions
• Work with regional Product Deployment teams to define adoption in live projects, including rollout sequencing, upgrade paths, readiness requirements, and operational acceptance criteria
• Partner with Security and IT/OT governance to ensure identity, access control, audit logging, and safety boundaries are designed in from the start
• What success looks like:
• Software-defined capabilities are embedded in infrastructure products by design, not added ad hoc per site
• Provisioning, commissioning, and validation workflows become more repeatable and increasingly automated, reducing commissioning variability
• Telemetry is standardised and actionable, with measurable data quality and clear signal-to-action paths
• Code and configuration are versioned and governed with release discipline suitable for fleet operations, and change is controlled and auditable across regions
• Deployment friction and exceptions reduce over time, and field signals translate into prioritised improvements