Principal Product Designer, Cleo AI
Visual/Brand
£106.9-136.8k
+ Equity
1-2 days a week in office
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
£106.9-136.8k
+ Equity
1-2 days a week in office
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- You’ve got a proven track record of designing best in class, impactful consumer app experiences in multiple companies as a senior IC or Design leader
- Your work shows the highest levels of craftsmanship in visual, UI, interaction design, prototyping and strong appreciation for bringing brand into the user experience
- You are experienced and comfortable driving impact at the organisation level with context across multiple product areas
- You bring a ‘make it happen’ mindset - proactive in finding the most impactful user and business problems to solve, self-sufficiently gathering insights and data to validate, and quickly able to bring your vision to life
- You have exceptional relationship building and communication skills that enable you to partner with and influence the success of teams across Cleo
- You’ve previously helped to elevate the bar on the quality of design work and been a force multiplier for the design team’s impact throughout a company
What the job involves
- As Cleo’s first Principal Product Designer you’ll play a pivotal role in delivering our company objective to design a world-class app experience that our users love
- Reporting to our VP, Design and working closely with our Product Design Managers, you’ll be responsible for identifying and delivering organisation-wide transformational impact through a wide variety of projects across all our squads and our newly created Experience Platform team
- Additionally, your expertise will help set and establish the highest design standards for the quality that our team delivers and the way they work
- Working across Cleo’s pillars and squads to support design managers in bringing clarity and focus to the design team’s vision and impact on OKRs
- Play a key role in establishing and maintaining exceptional levels of design craft and execution across the Cleo user experience
- Strategically, proactively and autonomously identify and pitch for opportunities to deliver impact on Cleo’s product strategy
- Partner with senior stakeholders across product, engineering, data, marketing and wider business teams advocating for user-centred design and customer obsession in bringing company-wide initiatives to life
- Support design leadership in establishing and maintaining a happy, inclusive and productive working culture that helps everyone do their best work
Application process
- We aim to move as fast as possible. Usually 3-4 weeks is enough time for us all to get to know each other
- Step 1: An initial intro phone call with a member of our Talent Team to learn more about your experience and why you want to work at Cleo
- Step 2: An interview with our VP, Design to look at work examples of innovative and strategic design execution and your work experience
- Step 3: A case study presenting with two design managers a more in depth example of transformational impact you have delivered
- Step 4: 2x 45 minutes interviews: one focused on Commercial impact and Leadership and a Cleo values interview with cross-functional peers from design, engineering and tech teams
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Up to 26 weeks’ parental leave
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Pension/401K match up to 6%
- Learning & development budget
- Mental health support via Spill
- Flexible working for a healthy work–life balance
- Work remotely from one of our hiring locations, with a hybrid option in our London office (1+ day/week)
- Annual company off-sites
- Company-wide performance reviews every 6 months
- Clear progression plans with opportunities to lead, grow, and challenge the status quo
- We’ll cover your OpenAI subscription
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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