Content Design Lead, ZOE
Salary not provided
Senior and Expert level
Remote from Europe, UK
Personalised nutrition company
Job no longer available
Personalised nutrition company
201-500 employees
HealthcareB2CLifestylePersonal healthArtificial IntelligenceMachine LearningNutritionD2CWellbeing
Job no longer available
Salary not provided
Senior and Expert level
Remote from Europe, UK
201-500 employees
HealthcareB2CLifestylePersonal healthArtificial IntelligenceMachine LearningNutritionD2CWellbeing
Company mission
To improve the health of millions.
Role
Who you are
- You have extensive experience as a Content Designer or UX Writer, preferably with some background in writing for tech products. Experience with product UI copy and microcopy is a plus
- You are an autonomous worker, you can work independently with ease and without supervision
- Storytelling is a strength, you have excellent writing skills that engages audiences
- Working in tech environments is natural for you and you collaborate well with Product, Engineering and Design teams
- Content standards around style, voice and tone guidelines are familiar to you
- You have a high attention to detail, you can produce high-quality work in quick turnarounds
- You have the ability to think strategically, and be smart about execution
What the job involves
- You’ll join a mighty team of multidisciplinary Product Designers, Brand Designers and UX researchers, who are passionate about creating impact through their work
- We are a diverse bunch of people from ex-IDEO, Miro, KPMG, Google, and more — bringing together a unique skill set and human attitude to make science understandable, personalised and actionable for millions
- You will join ZOE as a founding member of a Content Design team
- You will shape how we design with words, structure information, and lead with metaphors and clear mental models
- As a Content Design Lead, you’ll work closely with multiple teams and problems
- You will be hands-on on content-heavy problems while guiding the product design team and reviewing the day-to-day design work across the board
- Working directly with product design, product management, marketing, UX research, and support to create solutions to strategic problems with a focus on an optimal user experience
- Writing content across our product journey in partnership with design, product management, and engineering to ensure our overall strategy meets both product goals and customer needs
- Planning and writing content for product experiences across all touch points, including things like:
- Improving user onboarding and product education
- Crafting exciting science lessons
- Improving and growing our knowledge base/help centre content
- Creating a connected, coherent, and clear experience for our users throughout their journey
- Evaluating and iterating on your content’s impact based on user feedback, user research, and analytics
Our take
ZOE is a science-first nutrition company shaking up everything we thought we knew about healthy eating. Behind the bold mission is a simple truth: the food we eat is often making us sick, and one-size-fits -all advice just isn't cutting it anymore. So, ZOE is flipping the script with the world's largest nutrition study and real, personalised insights based on users' bodies.
Its approach is all about turning cutting-edge science into everyday habits. Whether it's through its ZOE Membership (which already has over 100,000 users), the plant-packed Daily30+ supplement, or expert-packed podcasts, its helping people discover what truly works for their bodies. And it's not just theory, randomised trials show that the right food can make a noticeable difference in just weeks.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (last 2 of 6 rounds)
Jul 2024
$15m
SERIES B
Mar 2023
$2.5m
SERIES B
Total funding: $99.5m
Company benefits
- Free ZOE Kit (+1 for a family member or friend)
- Private Medical Insurance
- Paid time off available from day one
- 1x Life Event Day per year
- 2x Reset Days per year
- Social Budget
- WFH Budget (for items purchased after joining)
- Spill Mental Health Support
- Wellness Budget
- Growth & Development Budget
- Enhanced Parental Leave & Benefits
- ...and much more!
Company values
- We are diverse and build upon each other positively - We are a collaborative team working toward a common goal. We are positively intended & respectful, intentional in our active listening and seeking diverse perspectives, and we make space for all to participate
- We ❤️ to create moments of joy whenever possible - We create moments of joy whenever possible and encourage meaningful balance, recognizing our mission is a marathon, not a sprint. It all starts by us being intentional in building great relationships with each other
- Always start by understanding our members - We always start by understanding our members’ needs and work backwards to deliver delightful solutions that exceed their expectations and have their health top of mind, with a commitment to ethics, education, privacy, and simplicity
- Take a scientific, evidence-based approach - As a health company, science comes first. We utilize a scientific approach, starting with a hypothesis and seeking evidence to assess and iterate. We stay open-minded, learn from our mistakes and strive to keep improving every day
- We are transparent, especially when it is hard - By having a bias to share publicly and openly, we build a transparent culture that empowers participation from everyone. We value feedback, communicate openly, voice the truth (even when it’s hard) and explain “the why” to help each other grow
- Act fast, we’ve got your back - As a startup, speed is crucial to our success. Many decisions and actions are reversible. We are scarce with our time, not reinventing the wheel or seeking perfection and act on 70% evidence so we can learn and iterate. We encourage all our team members to take risks, change course when necessary, and go for it—we have their backs, always
- Dive deep - We operate at all levels, caring about the details that matter and being able to connect them to the bigger picture with coherent logic. As such, we are able to quickly distinguish between “feel-good” metrics or “seemingly good” ideas from the ones that truly matter or capture the truth
- Empower ZOEntists to act as owners - We are intentional in empowering more ZOEntists to act as owners on behalf of the entire company without interdependencies and we continuously set up new systems, frameworks & principles to enable this. We also back them in their decisions, even when we disagree
Company HQ
London, UK
Leadership
Jonathan Wolf
(Co-Founder & CEO)Graduated from the University of Oxford with an MA in Physics. Previously worked at Criteo as Chief Buying Officer/Chief Product Officer, at Yahoo! as Senior Director and at Atlas Venture as a Principal.
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