Lead Solution Engineer, Salesforce
Marketing Cloud, Public Sector
$143.8-192.4k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$143.8-192.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Experience: 5+ years of experience in solution engineering, with a strong focus on marketing technology and customer engagement solutions, including at least 5 years as a domain expert in personalization, loyalty, or marketing technology
- Proven track record of driving ACV growth through Martech solution selling, with a focus on personalization and loyalty for Enterprise customers
- Strategic Vision: Ability to develop and articulate a strategic vision for leveraging Marketing Cloud capabilities to drive business outcomes and enhance customer experiences
- Thought Leadership: Demonstrated ability to provide thought leadership in the marketing technology space influencing industry trends and best practices through presentations, white papers, or participation in industry events
- Cross-Functional Collaboration: Proven experience working collaboratively with cross-functional teams, including sales, product management, and customer success, to deliver comprehensive solutions that meet client needs
- Enterprise Expertise: Previous experience as an Enterprise Specialist Solution Engineer for a CRM company or similar technology
- Technical Proficiency: Strong technical understanding of data-driven solutions and the ability to design high-level architecture that meets business needs
- Industry Knowledge: Experience in US Public Sector
- Exceptional Presentation Skills: Excellent presentation abilities, with a talent for storytelling that captivates and informs stakeholders at all levels
- Creative Problem Solver: A self-starter who is highly creative and capable of leading and prioritizing effectively in dynamic environments
- Communication Skills: Solid verbal, written, presentation, and interpersonal communication skills to facilitate collaboration and problem-solving within teams
- Team Collaboration: Ability to work both independently and as part of a team to address technical challenges across varied environments
What the job involves
- The Solution Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation
- From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack
- A Solution Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers
- Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical
- Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer
- Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps
- Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling
- Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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