Staff Product Manager, Twilio

• 4+ years of experience envisioning and building resilient, high-throughput services and products
• Ability to work with engineering, architecture, design, product marketing, GTM sales and customer support to help launch new products and support existing ones
• Be able to contribute to the management of your products from both a technical and business perspective. The success of our products is in your hands
• The ability to ship quality products in a fast-paced environment. We expect you to be able to work and communicate across the organization at all levels. It is particularly important that you have experience working directly with engineers and engineering management
• Strong technical background
• You are hands on, passionate, and collaborative
• You have strong analytical and problem solving skills, and are data driven
• Outstanding written and oral communication skills

Desirable

• This role is instrumental in developing and executing the strategy for Twilio's API Gateway and Developer Experience products on a global scale
• You will collaborate within the Twilio Technology Platform, shaping the platform that supports Twilio's global communications services
• You will be working on API design, developer experience, planning and prioritizing sprints, defining the product roadmap and spec-ing out new features and product enhancements.
• Create and contribute to the roadmap for your product area
• Communicate both the business and technical rationale behind your product decisions
• Define and report product metrics - being data driven is key
• Mock up concepts, write functional specs, cut tickets, write copy and do whatever it takes to express your ideas to our internal engineers, designers and other product managers. Work with your engineering team and provide consistent product support to ship products
• Engage with our developer community to understand how we can improve our products to increase functionality and unlock new uses. A significant portion of our customers are developers, and we are passionate about building products for them

• Applications for this role are intended to be accepted until July 30th, 2025 but may change based on business needs