People Operations Coordinator, Lemfi
International payments service
Posted today
International payments service
201-500 employees
Posted today
201-500 employees
Company mission
To improve the financial lives of the next generation of immigrants.
Role
Who you are
- 2+ years in a people operations or HR generalist roles, ideally spanning multiple countries
- Comfortable operating in a fast-paced, ever-changing environment, juggling multiple workstreams at once
- Experience improving or automating a process, with an eye toward building for scale
- Proficiency with modern HRIS platforms and comfort maintaining accurate, structured data
- Nice to have
- Experience in a high-growth, multi-country startup environment
- Experience supporting an HRIS implementation or migration
What the job involves
- As People Operations Coordinator, you'll be the backbone of global people operations - the person who keeps core processes running smoothly, is the go-to for employee questions and ensures we stay compliant across every market we operate in
- This is a broad, hands-on role in a global, fast-changing business. You'll be building and running processes designed to scale as we grow, not just maintaining what already exists, and you'll need to be comfortable with pace, ambiguity, and having your attention split across a lot of moving parts at once
- Core operations: Own core people operations processes including onboarding, offboarding, contracts, probation management, background checks, right-to-work, and leave and absence management
- HRIS data: Own our HRIS data integrity, maintain accurate records, run audits, build out workflows and automations that reduce manual data entry and admin as we scale
- Benefits administration: Manage enrolment, changes, and employee queries across benefits programmes
- AI integration: Own and maintain content for our AI HR bot so employees get fast, accurate self-serve answers, and act as our champion for identifying new ways AI tools can support the people function
- Employee and first-line manager support: Be the go-to for employee questions, manage our jira ticketing system
- Ad-hoc projects: Support on People related projects, there’s a new HRIS implementation coming (amongst many other initiatives)!
- People metrics and reporting: Produce reporting that gives the business visibility into what's working and what needs attention
Salary benchmarks
Our take
LemFi, previously known as Lemonade Finance, is a fintech platform addressing the challenge of accessing reliable financial services faced by millions of immigrants worldwide. By offering quick onboarding and a multi-currency offering, LemFi allows its users to send, receive, hold, convert, and save in both their country of origin and residence currencies.
Recognising the limitations faced by traditional banks and neo-banks, LemFi offers instant international transfers at favourable exchange rates with no transfer fees. Initially launched in Canada, growing demand for the company's services has allowed it to expand to the UK, and broaden its African payment channels.
The company has secured good funding from prominent investors like Y-Combinator, Zrosk, Global Founders Capital, and Olive Tree. With plans to expand its product offering across the globe, LemFi will further its mission of providing accessible and transparent financial services to migrant communities worldwide.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Westminster, London, UK
Leadership
Ridwan Olalere
(Co-Founder & CEO)Ridwan is also the Founder of forLoop Africa. Previously, he served as the Country Manager of Uber Nigeria and worked as a Software Developer at Flutterwave, Hotels, Novatia, and NextMynds.
Rian Cochran
(Co-Founder)Rian was previously a Financial Director at Opera Software, Powerbets Holdings, and OPay.
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