Staff Software Engineer, SentinelOne
Endpoint Escalations, C++, Windows/Operating System Internals
$156-215k
+ Restricted Stock Units (RSUs) + Employee Stock Purchase Plan (ESPP)
AI-powered enterprise cybersecurity platform
Be an early applicant
AI-powered enterprise cybersecurity platform
1001+ employees
Be an early applicant
$156-215k
+ Restricted Stock Units (RSUs) + Employee Stock Purchase Plan (ESPP)
1001+ employees
Company mission
To give the advantage to those who secure our future.
Role
Who you are
- 8 or more years of hands-on technical experience handling complex customer escalations, with the ability to read and debug C/C++ code
- Deep, hands-on knowledge of Windows internals: kernel/user-mode boundary, drivers, process/memory management, file system filters, networking stack, and Windows debugging tools (WinDbg, kernel/user dumps etc.)
- Excellent ability to debug and troubleshoot complex, ambiguous problems down to the code level
- Excellent verbal and written communication skills and experience working directly with customers and senior leadership
- Experience with security-oriented or endpoint protection software (EDR/XDR, AV, or similar) is a strong advantage
- Experience with Linux and MacOS operating systems is a strong advantage
- Experience with Endpoint backend is an advantage
What the job involves
- We’re looking for people who are relentlessly curious and committed to continuous learning
- AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts
- Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes
- As a Staff Software Engineer, Endpoint Escalations, you will be tasked with serving as the technical backbone for our most critical customer incidents involving our Windows EDR agent
- You will sit at the intersection of deep systems engineering and high-stakes customer communication, diagnosing complex, real-world failures at the code and OS-internals level, and representing SentinelOne engineering directly to customers, including senior technical and executive stakeholders, during active incidents
- Own and drive resolution of the most complex, escalated customer issues involving our Windows endpoint agent
- Perform deep root-cause analysis across the Windows stack and our own C++ codebase
- Read, debug, and if needed, modify or patch code to resolve or work around issues
- Act as the engineering primary technical point of contact during high-severity incidents, communicating status, findings, and remediation plans with clarity and composure
- Partner with engineering, QA, support, and product teams to translate escalation patterns into permanent fixes, and feed field learnings back into the product roadmap
- Build and maintain tooling and runbooks that make future escalations faster to triage and resolve
- Mentor support and engineering teams on Windows internals and debugging methodology to raise the bar on first-line triage
Our take
Cybercriminals are now leveraging the power of automation to make the current threat landscape too advanced for a lot of traditional antivirus software. SentinelOne is a cybersecurity company that matches this automation with machine learning-focused software designed to help businesses defend against online attacks.
The company has expanded beyond endpoint security into a broader AI-powered cybersecurity platform spanning endpoint, cloud, identity, and IT operations. This gives SentinelOne access to a larger enterprise market, although it also it also places the company in direct competitions with established cybersecurity leaders, including its biggest rival, CrowdStrike.
As cyberattacks become increasingly automated, the company is expanding its capabilities beyond detection to include AI-driven threat response, helping security teams contain attacks more quickly. While it still trails larger rival CrowdStrike in scale, SentinelOne is investing in platform expansion and automation to compete for enterprises looking to consolidate their cybersecurity into a single solution.
Steph
Company Specialist at Welcome to the Jungle
Insights
61% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2021
$100m
LATE VC
Nov 2020
$267m
LATE VC
Total funding: $800.1m
Company benefits
- Medical, dental, and vision coverage
- Employee assistance program
- Gym reimbursement
- Incentive-based challenges
- Mental health and mindfulness
- Unlimited Time Off
- Grandparent Leave
- Volunteer Time Off
- Paid Sick Time
- Paid Holidays
- 16 weeks Gender-Neutral Parental Leave
- Restricted Stock Unit Program
- Flexible Spending Accounts
- Life Insurance
- Short and Long Term Disability Insurance
- Team building activities
- Celebrations and social gatherings
- Community volunteering events
- Global all hands and local town hall events
- 401K
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Tomer Weingarten
(Co-Founder & CEO)Tomer began their career in Software Development at Mckit Systems prior to co-founding dPolls and Carambola Media. They left their position as VP of Products at Toluna in December 2012 to found SentinelOne in January 2013, where they have served as the CEO since.
Sonalee Parekh
(CFO)Prior to joining SentinelOne in 2026, Sonalee was the CFO at Asana and RingCentral. They also held senior roles at Hewlett Packard Enterprise, Jefferies, RBC Capital, Markets, Barclays Capital and Goldman Sachs.
Barry Padgett
(COO & President)Barry joined SentinelOne in 2025 as CGO before briefly serving as the CFO then moving into their current role as COO. Previously they spent 4 years at Amperity as COO and CEO and 1 year at Stripe as CRO.
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