Associate Solution Engineer, Salesforce
Success Graduate, New Grad
Travel will be required
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
Travel will be required
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- You will be or are a recent graduate within a year from the start date (graduation dates between August 2023 - August 2024) in Computing/STEM, Informatics, Business, Computer Science, Management, Software Engineering, MIS or equivalent AND/OR you’ve completed a degree with a combination of business and technical subjects
- You thrive when solving challenges - no matter how large or small
- You are inquisitive, curious, and approach work with humility, determination, and grit
- You are passionate about helping people through technology
- You are a technology enthusiast, inspired by constant innovation and re-imagining the future. Whether you code, or just get excited the latest and greatest - there's a place for you with Solution Engineering!
- You value inclusivity and equality for all - in your community and where you work
- Flexibility to travel to customer on-sites
What the job involves
- Start Date: August 5, 2024
- The Success Graduate Program is uniquely designed for university graduates. It will give you exposure to a myriad of solutions that create business value
- You will have many opportunities to impact and learn from colleagues all over the US while having fun and developing your career
- The Solution Engineering (SE) team is a group of professionals that have one foot in the technology camp, and one in the commercial side of the business
- We are experts in Salesforce’s applications, platform, and technology, but explain it in terms of the business impact and value it delivers
- SEs work primarily with the account teams to give our customers the confidence to move forward with their projects using Salesforce as their preferred technology
- The key to this is unearthing and understanding the customer’s business imperatives
- This is done through research, discovery engagements, workshops, and spending time with key stakeholders
- We then map Salesforce’s technology to these imperatives and prove how Salesforce uniquely addresses the customer’s requirements
- This proof can be as simple as a one-off meeting or involve a complex account strategy involving large teams
- Assist with hands-on product workshops and education sessions
- Assist sales teams with product demo design, build, and delivery
- Assist sales teams in responses to customer RFPs and requirements documents
- Work closely with other groups within Salesforce (e.g. alliances, sales effectiveness, product marketing, etc..) to develop and implement solutions programs and initiatives
- Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
- Demonstrate deep product knowledge of Salesforce products
- Cover trade show booth shifts. Responsibilities include answering technical questions and demonstrating Salesforce solutions to customers and prospects
- Attain quarterly and annual objectives assigned by management
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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