Senior Software Engineer, ServiceTitan
$152.6-204.2k
+ Bonus & Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$152.6-204.2k
+ Bonus & Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- We need someone who empathizes with our users and champions their experience through a data-driven approach
- Experience: 8+ years of hands-on software development experience, with at least 3+ years specifically focused on building tooling, shared services, or performance platforms for engineering teams
- Core Technical Mastery: Expert-level knowledge of the Microsoft .NET technology stack (C#, ASP.NET MVC, Web APIs) and SQL databases. Familiarity with Object-Oriented Programming, Python, and front-end frameworks (HTML5, JavaScript, React)
- Performance Engineering Deep-Dive: Proven ability to build horizontally scalable test services. Deep expertise in performance testing, load generation, defining system SLAs, and utilizing production observability/monitoring tools
- AI Acumen: Experience building, testing, or integrating AI-driven tools, with a strong understanding of how to build reliable, trustworthy guardrails around AI implementations
- Cloud & DevOps: Hands-on experience with public cloud infrastructure (Azure/AWS), containerization (Kubernetes/Docker), and CI/CD tools (TeamCity, Jenkins, CircleCI, Git)
- Quality Mindset: Deep familiarity with the Test Pyramid, Agile Test Quadrants, and creating test data across complex environments
- Education: B.S., M.S., or Ph.D. in Computer Science, Physics, Engineering, or a related technical field
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- As a Senior Software Engineer in APEX, you will own critical tooling and strategy from the local machine through to production, providing observability and fostering a quality mindset across the board. Expect a roughly 70% development and 30% architecture/mentorship/requirements split
- Pioneer AI Innovation & Trust: Drive the integration of AI within our engineering tooling and product features. You will build transparent, reliable systems that champion "Trust using AI," ensuring our automated platforms are both cutting-edge and deeply secure
- Build the Performance Platform: Architect, develop, and scale our performance testing platform from the ground up. You will define technical SLAs, build out capacity planning tools, and establish comprehensive production performance monitoring to guarantee system reliability at scale
- Architect & Implement: Design and implement user-facing features and shared services end-to-end, working closely with product managers, designers, and architects to guarantee thorough system-level checkpoints
- Evolve Test Productivity: Build, improve, and speed up testing frameworks, libraries, and shared services. Enable engineering teams to self-service across internal tooling, public cloud (Azure/AWS), and Kubernetes
- Evaluate & Mentor: Assess third-party tooling, educate peers on best practices, and mentor engineers to elevate the team's overall velocity and success
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Share this job
View 64 more jobs at ServiceTitan