Commercial Solutions Engineer, Smartsheet
Spanish or Italian Speaking
More information about location
Dynamic workspace platform for collaboration
Open for applications
Dynamic workspace platform for collaboration
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
- Technical leadership and outstanding customer-facing skills
- Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements
- Consultative approach regarding technology and product positioning to both business and technical users
- Experience in solution design or solution architecting related to collaboration/workflow/project management
- Willing to travel periodically based on customer and business need
- Experience using Salesforce and applying qualification methodology (e.g. MEDDICC)
- Fluency in English and either Spanish or Italian is required
- Legally eligible to work in the UK on an ongoing basis
What the job involves
- Smartsheet is looking for a Commercial Solutions Engineer who will provide technical leadership throughout the inside sales process
- You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption
- Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
- Partner with Commercial Account Executives to deliver solution discoveries and demonstrations of Smartsheet’s SaaS platform, Integrations, and Add-Ons
- Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
- Demonstrate technical aspects of the product as a way to solve specific customer problems
- Provide daily product/technical support to sales team and new team and prospects
- Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across companies
- Travel to customer sites periodically, serving as a technical subject matter expert to the sales team
- Periodically support and represent Smartsheet at marketing events, trade shows or conferences
- Perform other duties as assigned
Salary benchmarks
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$59.7m
SERIES F
May 2014
$35m
SERIES E
Total funding: $127.2m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- Monthly contributions toward your pension
- Mployer-paid Private Medical and Dental, additional cost for family members
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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