Client Partner Associate, NimbleRx
$65k
Office located in Redwood City, CA
Pharmacy tech platform
Be an early applicant
Pharmacy tech platform
101-200 employees
Be an early applicant
$65k
Office located in Redwood City, CA
101-200 employees
Company mission
To bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients.
Role
Who you are
- The ideal candidate is a proactive communicator, a problem-solver, and a team player with a passion for customer satisfaction and building their career in a post-sales role!
- 0-1+ years of experience in account management, partner/customer success, account retention, client support, and/or sales
- Proactive and confident partner guidance through new Nimble processes
- Positive attitude and ability to work in a fast-paced, constantly evolving environment
- Excellent verbal and written communication skills
- Bachelor's degree
What the job involves
- The Client Partner Associate is a crucial member of the Nimble team, supporting new and current pharmacy partners as the lead point of contact, post launch
- As we continue to grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth
- Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support
- Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
- Effectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance
- Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
- Connect with Engineering, Product, and Operations teams to bring technical expertise to partners
Our take
NimbleRx is a logistics tech app aiming to improve medication access for customers across the US by partnering with local pharmacies to facilitate prescription deliveries via the app, similar to ordering an Uber. This service aligns with the growing consumer preference for on-demand home delivery, a trend that has accelerated during the pandemic.
NimbleRx's significant growth was catalyzed by its 2021 partnership with Uber, leveraging Uber's extensive network to expand its footprint across the US. This partnership not only boosted NimbleREx's visibility and reach but also contributed to a remarkable revenue of $1B in 2021, highlighting the synergy between the two companies in the healthcare delivery space.
The partnership with Uber will enable NimbleRxc to secure collaborations with larger pharmacy chains, positioning it to attract a broader customer base just below industry giants like Walgreens Boots Alliance and CVS Health. these alliances are crucial for NimbleRx to remain competitive as these major players develop their own prescription delivery services.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2022
$25m
LATE VC
Apr 2018
$20m
SERIES C
Total funding: $85.2m
Company benefits
- Health insurance (medical, dental, and vision)
- Retirement benefits
- Remote, hybrid and flexible work options
Company values
- Making things suck less: We remove all barriers for patients, adding delight and surprise along the way
- Taking big swings: By thinking fast and beyond the status quo, we’re indispensable to independent pharmacies
- Good business makes the worlds go round: Our mission is to make sure the pharmacy experience is better, easier and faster for everyone
Company HQ
Centennial, Redwood City, CA
Articles
Leadership
Talha Sattar
(CEO)Founded Mandi Fresh before taking up an MBA at Stanford. Then worked at McKinsey as an Engagement Manager before founding Nimble in 2014.
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