Senior Client Success Manager, Zeta Global
Programmatic
$75-95k
+ Employee Equity and Stock Purchase Plan
More information about location
The AI marketing cloud
Job no longer available
The AI marketing cloud
1001+ employees
Job no longer available
$75-95k
+ Employee Equity and Stock Purchase Plan
More information about location
1001+ employees
Company mission
To enable brands to build repeatable and scalable programs that accelerate business growth, efficiently, and effectively, and drive higher ROI on their marketing investments.
Role
Who you are
- 3+ years' experience in programmatic advertising within the Account Management or similar function (i.e. Media Planning experience)
- Demonstrated ability to develop and nurture relationships and work effectively at all levels of the decision process
- A reputation as a "go-getter" and "rainmaker "
- Comprehensive experience with MS Office, particularly Excel and PowerPoint
- Ability to manage multiple projects in an accelerated environment, while maintaining careful attention to detail and strong organizational skills
- Highly detail-orientated with ability to handle and prioritize many projects at the same time
- Intelligent, outgoing individual with interpersonal skills and work ethic
- Passion for digital media and thorough understanding of the programmatic advertising industry
- Strong analytic skills, including high level of comfort with Excel
- Excellent business writing, training, communication, organizational and presentation skills
- Ability to work independently, while being open to direction and guidance
- Travel as needed
What the job involves
- The Senior Client Success Manager - Programmatic is at the forefront of Zeta’s strategic client/agency partnerships
- In this fast-paced environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Services Director Director to drive account growth in highly targeted digital advertising programs
- Rapidly acquire a thorough understanding of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them persuasively to prospects and customers
- Grow existing regional accounts – targeting top digital ad spenders to drive incremental and renewal opportunities
- Coordinate and manage campaign executions, including custom creative build-outs, set-up of assets, development of campaign timelines, data pulls based on client audience targeting and organization of campaign documentation
- Conceptualize and manage project timelines, coordinating with internal teams to meet client goals
- Prepare post-campaign analysis reports for clients
- Serve as point person for all campaign requests and communication with client, including creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc
- Lead weekly client status meetings and develop client-facing documentation to track deliverables
- Liaise with internal teams, maintaining clear documentation to track deliverables
- Monitor internal and third party reporting for pacing, performance and discrepancy purposes
- Work closely with internal teams to provide continued feedback and analysis for campaigns, inclusive of optimization suggestions and recommendations
- Share expertise and advise clients on new campaign strategies to generate continued results
- Partner with the Zeta Analytics team to prepare post-campaign analysis reports for clients
- Manage new and existing client campaigns to successfully meet and exceed client performance expectations and maintain strong relationships with advertisers to ensure long-term success
- Manage the flow and documentation of campaigns from start to finish
Our take
Zeta Global is a cloud-based AI marketing platform helping companies acquire, grow and retain customers more efficiently. Its flagship Zeta Marketing Platform (ZMP) combines identity resolution, consumer intelligence, and omnichannel activation into a single platform. Using one of the industry's largest proprietary database and advanced AI, Zeta makes personalized marketing simple for enterprise brands worldwide.
Its platform is particularly valuable in today's privacy-first, data-driven marketing environment. It helps brands understand individual customers and deliver relevant experience across every channel, from email and SMS ot digital and social. Serving top advertisers and Fortune 500 companies, Zeta turns complex data into actionable insights, so markets have a deeper relationship with their customers and drive measurable results in a competitive landscape.
Recently, Zeta expanded its capabilities with acquisition of Marigold's enterprise software business, adding over 100 enterprise clients and new loyalty and engagement tools. This strenghten's Zeta's "One Zeta" model, creates cross-selling opportunities, and extends its footpirnt in EMEA and APAC. Also backed by strong AI investments, a massive proprietary identity graph, and consistent revenue growth, Zeta is in a good position to help brands deliver smarter, more personalized marketing at scale for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(Co-Founder, CEO & Chairman of the Board)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Co-Founder, Vice Chairman of ther Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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