Manual QA Engineer, SafeRide Health
Entry Level
More information about location
Non-emergency medical transportation platform
Posted today
Non-emergency medical transportation platform
201-500 employees
Posted today
More information about location
201-500 employees
Company mission
To transform health outcomes for America’s most vulnerable by ensuring access to life-sustaining healthcare.
Role
Who you are
- This role is ideal for someone with a strong technical foundation, attention to detail, and a passion for improving the customer experience
- Strong technical aptitude and problem-solving skills
- Proficiency in using modern web browsers and navigating web-based platforms
- Excellent written and verbal communication skills
- Strong defect isolation, documentation, and reproducibility techniques
- High attention to detail and a methodical testing approach
- Persistence in identifying root causes of issues
- Ability to work collaboratively with cross-functional stakeholders
- Strategic thinker with tactical execution capability
Desirable
- Experience working within Agile software development methodologies
- Hands-on experience testing across mobile (iOS/Android), tablet, and web interfaces
- Familiarity with software product life cycles and quality assurance workflows
- Exposure to tools such as Postman and Chrome DevTools (Network Inspector)
- Basic scripting knowledge in JavaScript, Python, PHP, or similar
- Working knowledge of SQL and relational databases
What the job involves
- SafeRide Health is seeking a Manual QA Engineer (Entry-Level) to help ensure the delivery of high-quality, life-changing software solutions
- You’ll be part of a cross-functional team delivering full-stack and back-end products that power our healthcare transportation platform
- Review and understand product and feature requirements, including functional and non-functional expectations
- Develop and execute comprehensive manual test cases, including both positive and negative scenarios
- Log and track defects, collaborating with engineers to ensure timely resolution
- Conduct regression testing to confirm issue resolution and prevent new issues
- Collaborate with Product, Design, Engineering, and Operations teams to triage issues and ensure quality outcomes
- Stay current with new testing tools, techniques, and platform updates to continuously improve testing processes
- Advocate for quality across the SDLC, participating in planning and sprint ceremonies
Our take
Access to non-emergency medical transportation (NEMT) is a key component of the patient experience, with poor transport options responsible for people not being able to receive life-sustaining services. SafeRide Health is focussed on improving NEMT through digitization - with a network of connected transport operators and the technology for health providers to optimise NEMT for clients.
SafeRide's platform is highly customizable by design so it can meet the needs of any Medicaid and Medicare Advantage plan or benefits structure. Through the company's technology, users can book a ride in minutes across a variety of channels, and it also provides analysis to support continuous, data-driven improvements.
Having raised significant funding in 2023, the company is embarking on a period of scaling and growth. It will also invest in AI and other self-service tools to improve the member experience, as it expands its national network to serve more of the millions of people who need access to NEMT in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
60% female employees
Company
Funding (1 round)
Aug 2017
$2.8m
SEED
Total funding: $2.8m
Company benefits
- Medical, dental, and vision benefits
- 401(k) plan and company match
- Equity
- Generous paid time off, including vacation time, sick time, company holidays, and parental leave
- Flexible workplaces
- Annual performance bonus potential
Company values
- Take the Wheel - We take action. When faced with a problem, take the wheel, identify and drive the solution, and then share it with your team
- Set Your Course - We are challenging the status quo. We have the team, the technology, the resources, and the mandate to rethink healthcare and put the member first. Blaze the path forward
- Lead with Compassion - SafeRide Health is powered by trust, empathy, and kindness. Every day, we provide unwavering support to our members, suppliers, clients, and teams that empowers them to lead their best lives
- Act with Integrity - We do what’s right for our members. Our actions demonstrate honesty, respect, transparency, and reliability, no matter who’s watching
Company HQ
18302 Talavera Ridge, San Antonio, TX
Articles
Leadership
Robbins Schrader
(CEO)Former Member of the Technology Advisory Board for the Non Emergency Medical Transportation Accreditation Commission (NEMTAC). Spent 2 years at The Boston Consulting Group, including as a Project Leader.
Ben Salter
(CPO)Former Senior Product Manager at JustVisual. Spent over 6 years at MyPublisher, that was acquired by Shutterfly, ultimately serving as Senior Product Manager.
Whit Schrader
(VP (Network Operations))Founded Pearescope back in 2009, where they were CEO for 2 years. Has worked at Google and Facebook, with experience in UX and Product Management.
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