Senior Marketing Operations Architect, Grafana Labs

• If you thrive on tackling complex challenges, optimizing workflows, and exploring AI’s potential in marketing, we’d love to hear from you
• Marketing Operations Expertise: 5-7+ years experience. Deep understanding of marketing operations best practices and experience building and scaling marketing automation infrastructure
• Technical Expertise: Experience building tables from disparate data sources for downstream use. reporting and analyzing data. Proficient in SQL, BigQuery (or similar data warehouse), general understanding of dbt or data modeling systems is a plus
• Marketing Tech Stack Knowledge: Strong understanding of data synchronization across systems like Salesforce, Customer.io, Workato, FiveTran, and analytics tools
• Salesforce Mastery: Advanced experience managing marketing-related Salesforce objects, handling integrations, reporting and leveraging Salesforce data in BigQuery
• Problem-Solving Mindset: Ability to troubleshoot complex data flows, solve ambiguous problems, and move quickly to implement solutions
• Collaboration & Agility: Strong teamwork skills with a proactive approach to aligning stakeholders across marketing, sales, and data teams
• Driving Results in a Dynamic Environment: A highly adaptable and proactive individual. Balances strategic thinking with efficient execution to drive results, and is a collaborative team member

• We’re seeking a highly skilled Sr. Marketing Operations Architect to design, maintain and scale Grafana’s marketing technology infrastructure
• In this role, you’ll be at the forefront of building a seamless, data-driven marketing ecosystem—ensuring data integrity, automating key processes, and enhancing operational efficiency
• This is more than just marketing operations; it’s an opportunity to shape the future of automation and analytics, leveraging AI to drive smarter decision-making
• We’re looking for someone with deep technical expertise, a passion for problem-solving, and a drive to make a meaningful impact
• Marketing Operations Infrastructure Development: Design, build, and maintain the automated infrastructure that powers our marketing operations, ensuring seamless data flow between systems, streamline marketing processes and improve efficiency
• Data Integrity Management: Proactively monitor and troubleshoot data integrity issues across multiple systems (CRM, email tools, analytics platforms, automation platforms, data warehouses), identifying and resolving discrepancies to ensure data accuracy
• Reporting & Analytics: Build and maintain reporting tables, analyze marketing performance, and provide insights to drive strategic decision-making
• Cross-Functional Collaboration: Work closely with marketing, sales, and engineering teams to maintain and optimize data workflows
• Proactive Problem-Solving: A proactive approach to identifying and addressing complex challenges, with the ability to develop creative solutions
• AI Curiosity and Proficiency: Demonstrated curiosity about AI and its potential applications in marketing operations. Experience with or a strong desire to learn about AI tools and techniques relevant to marketing automation

• Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
• Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
• Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
• Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
• Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
• Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
• Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
• Fond Perks: Grafanistas across the world receive access to Fond, a platform that provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness
• Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists

Total funding: $805.2m

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