Partner Experience Manager, Treasure Data
$100-150k
+ RSU's
3 days a week in office
Enterprise customer data platform
Job no longer available
Enterprise customer data platform
501-1000 employees
Job no longer available
$100-150k
+ RSU's
3 days a week in office
501-1000 employees
Company mission
To radically simplify customer data management to help companies drive business value with connected customer experiences.
Role
Who you are
- 5+ years of Partner Success or related experience managing partners in an ecosystem
- Treasure Data employees are enthusiastic, data-driven, and customer-obsessed
- A team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems
- Our actions reflect our values of honesty, reliability, openness, and humility
What the job involves
- As a Partner Experience Manager, you will lead the day-to-day relationship directly with your Partners
- At its core, this role is about three things - enabling our partners on the Customer Data Platform; driving strategic success for customers in their partner portfolio and helping partners drive engagement and adoption
- Manage top partners in our partner ecosystem, providing support for CDP delivery and prioritizing product adoption across their portfolio of customers
- Enable partners on all aspects of a CDP project implementation such as project initiation, requirements gathering and solution design
- Provide guidance during customer’s development and adoption lifecycle (implementation, onboarding and adoption)
- Participate in project initiation, requirements gathering, solution design as well as training and initial production support
- Ensure partners are developing sophisticated solutions that will scale for large datasets and withstand the test of time
- Ensure that solutions partners build are efficient, well-documented and easily customizable to different types of data and business use cases
- Work with partner’s senior decision makers and project sponsors in understanding their business goals and use cases
- Provide thought leadership and guidance while ensuring that the engagements align with our Best Practices and Implementation methodologies
- Be the subject matter expert in all things Treasure Data and work with the customer as well as internal teams in driving the design of a scalable solution
- 25% travel average with the opportunity to travel more if desired
Our take
Treasure Data’s Customer Data Cloud solution is a flexible, scalable, and secure customer data platform that provides companies with a comprehensive view of their customers’ needs. Its suite of customer data solutions enables companies to optimize their marketing, service, sales, and operational strategies to drive personalized engagement and improve customer acquisition, sales, and retention.
The company is used by hundreds of Fortune 500 and Global 2000 companies, including LG, Fijitsu, Mattel Barbie, and Subaru, and has made numerous strategic partnerships with the likes of Permission.io, Versium, ADA, Sinch, and more. Through these partnerships, Treasure Data has expanded its overall capabilities, customer base, and market reach.
Treasure Data has remained focused on global expansion, development, and furthering its suite of innovative customer data solutions and was named as a "strong performer in customer analytics" by Forrester Research in 20222. By enabling enterprises and fast-growing companies to provide personalized, quality customer experiences across the web, Treasure Data is set to lead businesses into the customer-centric digital age.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$234m
GROWTH EQUITY VC
Nov 2016
$25m
SERIES C
Total funding: $288.1m
Company benefits
- Medical/Dental/Vision Plans & Employee Assistance Program (EAP)
- Company Paid Life Insurance (3x Salary)
- Company Paid Short- and Long-Term Disability Coverage
- 401K with Company Match
- Restricted Stock Units (RSU), fully vested after 2 years
- Paid Vacation & Sick Time
- Paid Volunteer & Mental Health Days
- Up to 26 weeks Paid Parental Leave
- 16 Company Holidays (includes 2 floating holidays)
- One Time $500.00 Stipend for Office Equipment
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Kazuki Ohta
(CEO)Former CTO at Treasure Data and Preferred Infrastructure. Current Forbes Technology Council Member. Founded Hadoop User Group Japan.
Hiro Yoshikawa
(Chairman of the Board)Former Treasure Data CEO. Current Advisor To The President at Waseda University, and General Partner at Carbide Ventures.
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