Senior Operations Associate, Wahed
Ethical & Halal investment platform
Be an early applicant
Ethical & Halal investment platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To make people’s lives better by reducing financial inequality and exclusion across the globe.
Role
Who you are
- 2-6 years of experience in operations, fintech, financial services, or a high-growth startup
- Demonstrable experience owning operational processes - financial, regulatory, or otherwise - with a strong track record of accuracy and reliability
- Comfortable reading and working with financial data: P&L statements, AUM figures, fee schedules, and reconciliation reports
- Familiarity with the UK financial services regulatory environment; experience in an FCA-regulated firm is a strong advantage
- Proficiency in Google Workspace (Sheets, Slides) is essential. Experience with Metabase, Zendesk, Iterable, or GMass is a strong advantage
- You take ownership. You follow through on commitments, work without hand-holding, and hold yourself to a high standard even on routine tasks
- You are a clear and confident communicator, able to work across different functions and senior leadership and hold stakeholders accountable to deadlines
- You are highly organised and can manage a wide range of recurring and ad hoc responsibilities simultaneously without dropping the ball
- You are detail-oriented to a fault - especially when working with financial data, client information, or regulatory submissions where errors carry real consequences
- You are curious and project-minded - not content to simply execute tasks, but always looking to improve how things work
- You are deeply aligned with Wahed’s mission to build an inclusive, ethical, and interest-free financial system for everyone
What the job involves
- Wahed’s UK business is growing fast, and operational excellence is what makes that growth sustainable
- As Senior Operations Associate, you will work directly alongside the Head of UK, serving as their operational right hand and the connective tissue between every function in the business
- This is a high-trust, high-visibility role. You will own the full operational rhythm of the UK business - from performance reporting to regulatory submissions to launch plans for special projects
- You’ll drive day-to-day execution with local sales, marketing, and customer services teams, and lead a portfolio of projects with global compliance, product, tech, finance, and investment functions
- The breadth of exposure here is rare for a role at this level - and for the right person, an exceptional platform for growth
- Be the Pulse of Performance - Own the operational reporting rhythm of the UK business, maintaining an accurate and timely view of performance across weekly, monthly, quarterly, and annual cycles, working closely with sales, operations and customer services to analyse performance
- Build Customer-Centric Operations - Own customer operations processes, ensuring the integrity of customer reports such as purification reports, tax packs, and client reports, while generating meaningful insights that drive better outcomes for customers
- Be the Operational Backbone - As the connective tissue across every function, you will work closely with compliance, product, tech, and investment teams - from ensuring our regulatory reporting is watertight to getting new products and investment vehicles off the ground. For the right person, this is an unparalleled opportunity to build deep expertise and relationships across the entire business
- Raise the Bar on Everything We Do - Drive operational excellence and scalability across all processes, working closely with global teams to optimise tools, automation, and ways of working to deliver consistently better outcomes
- Build the Future of Wahed - Own and project manage strategic growth initiatives across the UK business - from launching new funds and product features to identifying opportunities through customer and market research that drive product, sales, and operational improvements
Salary benchmarks
Our take
Many fintechs offer access to investing, letting users trade stocks, crypto, and other high-risk assets. But these platforms aren't always built around responsible investing, and for many Muslin users, they also raise concerns about earning returns from non-Halal sources.
Wahed provides an alternative: a Shariah-compliant investment platform focused on ethical, diversified portfolios. Through its robo-advisory tools, it helps users tailor investments to their financial goals while ensuring returns meet Islamic finance principles. With no lock-in periods and a focus on transparency, the platform is designed to make long-term, values-based investing more accessible.
While competition in fintech is intense, Wahed has carved out a clear niche by focusing on underserved Muslim investors. Its expanding its offerings too, including launching new Shariah-screened ETFs listed on the London Stock Exchange, covering global and US equities with strict ethical and financial screening. Alongside earlier backing from instituions like the Quatar Development Bank and features such as its Waqf endowment tool, signalling a shift toward building a larger, globally accessible Islamic investment ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2022
$50m
SERIES B
Nov 2020
$25m
SERIES A
Total funding: $115.1m
Company HQ
Midtown East, New York, NY
Leadership
Moshin Siddiqui
(CEO)Initially joined Wahed in 2023 as COO before moving into the role of CEO in 2024. Previously, Moshin was the CRO at ComplyAdvantage. They also spent 8 years at OANDA in various roles, including CCO.
Arif Shanji
(CTO)Arif joined Wahed in 2020 as a Senior VP of Engineering before moving into the role of CTO in 2023. Previously, they were the Director of Engineering at Perkbox and Head of Engineering at Kano Computing.
Umer Suleman
(Chief Risk Officer)Umer joined Wahed in 2021 as a GM before moving into the role of Global Head of Risk in 2022 and Chief Risk Officer in 2024. They are also a Board Member at the Islamic Finance Council UK. Previously, they spent over 7 years at HSBC in various roles, including Chief Control Officer.
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