Account & Expansion Manager, Budbee

Locker Network

Salary not provided

Plus bonus plan

Excel

Google Sheets

Salesforce

Senior and Expert level

Amsterdam

Office located in The Collection in Amsterdam North

eCommerce shopping solutions

Be an early applicant

eCommerce shopping solutions

201-500 employees

B2BLogisticsSupply ChainMobile

Be an early applicant

Salary not provided

Plus bonus plan

Excel

Google Sheets

Salesforce

Senior and Expert level

Amsterdam

Office located in The Collection in Amsterdam North

201-500 employees

B2BLogisticsSupply ChainMobile

Company mission

To make the online shopping experience easier.

Job

Company

Role

Who you are

This role requires a proactive, people-oriented leader with a strong sales background and a deep understanding of how commercial decisions impact day-to-day operations
An interest in logistics and the inner workings of supply chains will help you thrive in this role, as you'll be closely involved in shaping how goods move efficiently from our partners to their customers
You’re a proactive relationship-builder with a passion for sales and operational excellence
You understand how to connect commercial strategy with everyday execution, and you’re motivated by both growing partnerships and improving internal workflows
You enjoy working in a dynamic, fast-paced environment and know how to prioritize and drive impact
Bachelor’s or Master’s degree
Minimum 5 years of experience, including 3+ years in a sales or account management role
Experience in operations is a plus
Experience in retail or supermarkets—particularly in non-food category management or formula management—is a strong plus
Some experience managing people or leading cross-functional projects is a plus
Strong commercial acumen and negotiation skills
Excellent interpersonal and communication skills
Experience in logistics or e-commerce is a strong plus
Comfortable using tools like Salesforce (preferred) and Excel/Sheets
Fluent in both Dutch and English

What the job involves

As a Sales Manager in our Network team, you will play a critical role in expanding and optimizing our last-mile delivery operations across key markets
You will be responsible for growing our network through strategic partnerships with high-volume accounts (such as H&M and Albert Heijn), while ensuring operational excellence and financial efficiency
Build and manage relationships with strategic network partners and large retail clients
Drive commercial discussions and negotiate terms to support sustainable network growth
Represent Instabee externally to promote our value proposition to key stakeholders
Support the planning and execution of network expansions in alignment with market demand and company goals
Collaborate closely with operations, expansion, and logistics teams to ensure a seamless delivery network
Own the budget planning for your area, ensuring alignment between network needs and financial targets
Monitor spending, analyze variances, and propose adjustments where needed
Manage and support a small team, driving engagement and accountability
Foster a collaborative and high-performing team culture
Clearly communicate sales goals, performance updates, and operational impacts to internal teams
Coordinate cross-functional projects between sales, operations, and strategy

Our take

Last-mile delivery company Budbee specialises in eCommerce parcel delivery, delivering directly to customers’ homes or through its expansive network of smart parcel lockers. Providing same or next-day delivery options is an increasingly desirable option for consumers, and Budbee’s sustainable and innovative delivery systems have seen more than 35 million people across 5 countries benefit from these options.

The last-mile delivery space is more competitive than ever, with even major players like Instacart and JustEat navigating economic headwinds. While Budbee operates in a different segment, its strategic 2022 merger with Intabox, forming the new parent company Instabee, was a timely move to future-proof its operations, Instabee now houses three consumer-facing brands, Budbee, Instabox, and Porterbuddy, and partners with leading retailers like H&M, Zalando, and Inditex.

Though part of a larger group, Budbee continues to operate under its own brand, retaining its identity while benefiting from shared infrastructure and market strength. With a post-merger valuation of $1.7B, Budbee and its Instabee partners are ready to lead the charge in reshaping last-mile logistics across Europe.