Account Executive, ServiceTitan

Pro Accounts

$82.7-94.3k

+ Commissions + Equity

Salesforce
Junior and Mid level
Remote from US
ServiceTitan

All-in-one operating platform for trades

Job no longer available

ServiceTitan

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Job no longer available

$82.7-94.3k

+ Commissions + Equity

Salesforce
Junior and Mid level
Remote from US

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Role

Who you are

  • +2-3 years of experience in sales in a quota carrying role
  • +1-2 years of closing experience in a SaaS/Software role strongly preferred
  • Consultative sales approach towards cold prospecting, up-selling, demoing, negotiating, and communicating value proposition is strongly preferred
  • Responsible for upselling a suite of multiple products/services to external customers up to C Suite
  • Connection and/or experience to the home services or construction industry is valued
  • Strong analytical skills and proficiency in Salesforce a plus
  • Self motivated/self starter mentality with the ability to think creatively on your feet
  • Bachelor's degree preferred

What the job involves

  • ServiceTitan’s Pro Sales Account Manager is an integral, highly-visible role with the opportunity of making a huge impact for ServiceTitan
  • They will help our existing customers adopt innovative new modules to further drive value into their business
  • You will be in an individual contributor role in building and maintaining customer relationships through a strong blend of product knowledge, business consultation and sales skills
  • Responsibilities include but are not limited to: working with assigned customer accounts to identify upsell opportunities, demonstrate the value of our products, negotiating mutually beneficial customer agreements, working with Product to prioritize the right features, and partnering with Customer Success in customer retention
  • Foster & build relationships with customers post-sale to identify upsell opportunities. Including: outbound prospecting, outreach to educate customers on new products/features, leading discovery calls, conducting product demonstrations, negotiating contracts, and ultimately driving high adoption/utilization
  • Develop understanding of customers business needs, growth opportunities and pain points to upsell suite of Pro Product add on features
  • Become the voice of the customer and work with a Solution Engineer to incorporate customer feedback to prioritize future features and drive better overall product experience
  • Ability to assess and accurately forecast sales activity and revenue goals
  • Achieve and exceed team sales goals on a monthly revenue target by building and maintaining a robust sales pipeline
  • Work with Pro Onboarding team, Pro Adoption Team and Customer Success to ensure customers are utilizing the Pro Products to their fullest

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Insights

Top investors

18% employee growth in 12 months

Company

Company benefits

  • Flexible time off
  • Fully paid individual medical, dental, and vision coverage
  • Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
  • Tax free savings via HSA, FSA, and Dependent Care FSA
  • 401(k) match
  • Personal development programs and annual learning budget
  • Medical plan with up to $20,000 in fertility coverage
  • Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
  • Adoption support including reimbursement of up to $20,000
  • Bereavement leave for loss of a pregnancy or loved one
  • Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Our take

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

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Steph

Company Specialist at Welcome to the Jungle