FinOps Associate, Galaxy

• 5+ years of experience in financial operations or project management, within technology-driven, financial services environments
• Proven ability to manage daily operations and support cross-functional teams effectively
• Strong understanding of financial operations, including banking, brokerage, and crypto services
• Experience coordinating with multiple stakeholders, including internal teams, parent companies, and external partners
• Exceptional organizational and time-management skills, with the ability to handle multiple priorities in a high-growth environment
• Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and facilitate meetings
• Bachelor’s degree in business, operations, or a related field

Desirable

• Galaxy is seeking a Financial Operations (FinOps) Associate to support the COO in managing the day-to-day financial operations of an exciting new initiative within Galaxy Digital
• You will play a pivotal role in ensuring seamless coordination across our internal teams, our parent company Galaxy Digital, and our external partners
• Our financial operations heavily focus on supporting the daily activity related to our customers’ various platform activities and financial activity with our partners and vendors
• You thrive in driving cross-functional collaboration amongst internal and external teams, including technology, product, client services, finance, compliance, legal, and marketing
• This role is ideal for a highly organized, proactive problem-solver who thrives in a fast-paced environment, excels at multitasking, and is passionate about supporting high-performance teams in a dynamic setting
• Manage daily cross-functional financial operations and client escalations across technology, product, client services, finance, compliance, legal, and marketing teams
• Act as a liaison between our internal team, parent company Galaxy Digital, and external partners, facilitating communication, resolving operational bottlenecks, and ensuring alignment on shared goals
• Monitor operational workflows, track key performance metrics, and prepare reports or dashboards to provide insights on efficiency, risks, and opportunities for improvement
• Identify and implement process improvements to streamline financial operations, reduce redundancies, and enhance cross-team collaboration in a dynamic environment
• Handle ad-hoc projects, such as vendor management, resource allocation, and event coordination, to maintain momentum across financial operations
• Contribute to risk management by flagging potential issues early and assisting in the development of contingency plans
• Foster a culture of operational excellence by organizing knowledge-sharing resources and feedback loops