Senior Machine Learning Manager, Bazaarvoice
UGC-based shopper engagement platform
Job no longer available
UGC-based shopper engagement platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To build smarter shopper experiences across the entire customer journey.
Role
Who you are
- You’re an excellent leader, communicator, innovative and self-motivated, with a positive approach to teamwork
- You have a passion for people management, mentorship, and career growth on your team(s)
- You have an analytical approach and have experience in evaluating capability needs and the suitability of initiatives against the strategy
- You’re data-driven in your decision-making, willing to take calculated risks and fail fast, and aren’t afraid to raise your hand when you see areas to improve
- Excellent coaching, mentorship, and career development experience
- Knowledge of machine learning frameworks and algorithms
- Knowledge of public cloud technologies and serverless service options
- Exceptional attention to detail and strong organizational ability
- Experience flagging issues that your team might overlook (such as scalability, performance, security, compliance, operational readiness, etc.)
- Experience working in an agile software development environment and will seek out opportunities for improvement while identifying and managing risk
- 5+ years of Software Engineering experience
- 3+ years of Engineering Leadership delivering products at scale
- Hands-on experience with Machine Learning frameworks and algorithms
- Proven track-record of leading ML-enabled products from idea to delivering value in production
- Bachelor's Degree in Computer Science or equivalent
- Experience developing products on Public cloud Hosting platforms (ex. AWS, GCP, etc)
What the job involves
- You will lead a team of Machine Learning Engineers and Data Scientists that are continually experimenting with new ML/AI techniques and supporting the many Machine Learning models that are already key to Bazaarvoice’s business
- You will work closely with Engineering leadership and other teams to ensure the availability of our services, provide a stable and efficient platform, and enable other teams to strategically incorporate ML into their Products
- Collaborating on product strategy with your Product Manager, working with them to manage and prioritize the product backlog for 1 or two Product Development teams
- Providing informal performance feedback frequently, recognizing achievement, and flagging opportunities for growth
- Writing quarterly and annual performance feedback and completing performance evaluations for multiple teams
- Providing advice and assistance to teams on technical difficulties that arise in the course of doing their work
- Staying current on the development tools and technologies that your team members are using
Our take
User-generated content has become one of the biggest forces in online shopping and many people are turning to reviews from real customers instead of polished advertising campaigns. But that creates a challenge for brands, which now have to manage huge amounts of customer content while keeping it authentic and trustworthy.
Bazaarvoice is helping brands collect and share customer reviews, ratings, photos, and videos across online stores and social platforms. And its latest TikTok Shop integration allows brands to automatically place trusted customer reviews directly onto product pages, helping build trust and boost sales from day one.
Founded in 2005, Bazaarvoice now works with more than 13,000 brands and retailers worldwide, showing just how valuable authentic customer feedback has become in eCommerce. As shopping and social media continue to merge, demand for trusted user-generated content is only expected to grow, so its only likely Bazaarvoice will continue to grow too.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Mental wellness matters: All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
- Improve your community and b:generous: We believe in investing our time and money to support our communities globally.
- Embrace wellness and reward others: Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
- Paid sabbaticals: We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
- Recognition-based culture: We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
- Flexible work from home policies: The working world has changed. So have we.
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
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