Senior Social Media Manager, ThredUp
$138-150k
+ Eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan
More information about location
3 days a week in office (Oakland, CA)
Fashion resale platform
Job no longer available
Fashion resale platform
501-1000 employees
Job no longer available
$138-150k
+ Eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan
More information about location
3 days a week in office (Oakland, CA)
501-1000 employees
Company mission
To inspire a new generation to think secondhand first.
Role
Who you are
- 6–8+ years of experience in social media with a strong record of growing and managing brand channels, especially in a DTC environment
- Proven ability to generate breakthrough creative ideas and guide the development of social-first storytelling across multiple media formats (static, short-form video, graphics, etc.)
- Deep understanding of social media platforms, trends, analytics, and best practices, with the ability to turn insights into actionable strategy
- Experience developing, executing, and iterating on social-first creative concepts in collaboration with Creative, Growth, and Brand teams
- Strong project management skills with the ability to manage multiple workstreams and deliver results in a fast-paced environment
- Excellent communication and storytelling skills with the ability to shape brand voice and engage diverse audiences
- Analytical mindset with experience tracking KPIs, optimizing performance, and connecting engagement to business results — with a focus on growing channels and driving measurable impact
- Proactive problem solver who identifies opportunities, drives alignment, and fosters collaboration across teams
- Bachelor’s degree in Marketing, Communications, or a related field; Master’s degree or equivalent experience preferred
What the job involves
- ThredUp is seeking a strategic and highly creative Sr Social Media Manager to lead the strategy, voice, and performance of our organic social channels
- As the owner of ThredUp’s social presence, you’ll drive the overall social strategy, develop breakthrough creative ideas that stand out, and ensure content aligns with brand and campaign goals
- You’ll bring cultural moments and trends to life through engaging, platform-specific storytelling, guide how we show up across formats (static, video, graphic, etc.), integrate influencer and UGC content, and oversee channel KPIs that drive engagement, growth, and connection to commerce
- Lead and evolve ThredUp’s overall social strategy — setting the vision, defining the role of each channel, and ensuring our social presence drives brand and business goals through distinctive, platform-native storytelling
- Develop and maintain a social playbook that captures our strategy, tone, and creative direction, and serves as a guiding resource for cross-functional partners
- Partner with Creative to establish social-first creative guidelines for visuals and copy, while identifying and managing workstreams to bring new creative formats to life
- Own and manage the social content calendar, ensuring alignment with integrated marketing campaigns and long-term channel growth goals
- Lead social content strategy – translating campaigns into social-first ideas, identifying trends, and concepting or directing the creation of breakthrough, platform-native content
- Guide the creative development process end-to-end, partnering with Creative and content partners to concept, brief, and refine social ideas and assets, ensuring storytelling and execution are social-first and built to perform on-platform
- Integrate influencer and UGC content into the channel strategy to support always-on storytelling
- Oversee channel KPIs and reporting, with an emphasis on growing and optimizing each platform for reach, engagement, and commerce outcomes
- Serve as liaison to Creative and Grow/Paid teams, ensuring organic and paid efforts complement one another (via boosting, whitelisting, spark, etc.)
- Lead community management strategy – ensuring timely responses to DMs, comments, and escalations, and fostering an authentic brand voice in social interactions
Our take
Over 40% of Gen Z consumers claim to have bought used clothing as opposed to 20% of Gen X and Boomers. Yet, despite this change in fashion trends, consumers must often rely on brick-and-mortar thrift stores and unregulated second-hand eCommerce marketplaces in order to access to find pre-owned clothing.
ThredUp provides an online marketplace for the buying and selling of secondhand fashionwear, offering affordable prices on discount clothing whilst promising a regulated and consistent approach to quality and cleanliness standards. The company acquires its clothing through sellers sending packages of clothing, which the company then sifts through to decide what is sellable and what should be returned.
The company went public in 2021 and immediately acquired Remix, a European second-hand fashion outlet, as part of its international expansion plans. It has however struggled to achieve profitability thanks to global economic turmoil and a glut of new clothing in the fashion industry causing prices to drop sharply. It is focusing on reducing its operating costs and expanding its storage capacity, and is expected by analysts to weather the current conditions in good form.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Aug 2019
$100m
SERIES F
Sep 2015
$81m
SERIES E
Total funding: $232.9m
Company benefits
- Competitive salary (we leverage market data) + stock
- Employee stock purchase plan
- Flexible PTO (take the time you need) + 13 company holidays (US offices)
- Paid Sabbatical after 3 years of full time employment
- Generous paid parental leave for new mothers and fathers
- Medical, dental, vision, 401k, life and disability insurance offered
Company HQ
Old Oakland, Oakland, CA
Leadership
James Reinhart
(CEO)Has an MBA from Harvard Business School and started out in teaching. Also co-founded the Beacon Education Network.
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