Product Manager, Plaid
Fraud Data
$190.8-262.8k
1-5 days a week in office (Harrison Street, San Francisco, CA)
Data network powering the tools millions of people rely on to live a healthier financial life
Job no longer available
Data network powering the tools millions of people rely on to live a healthier financial life
1001+ employees
Job no longer available
$190.8-262.8k
1-5 days a week in office (Harrison Street, San Francisco, CA)
1001+ employees
Company mission
To unlock financial freedom for everyone.
Role
Who you are
- Real hands-on fraud prevention experience: fraud vectors, detection systems, risk signal evaluation. Not general fintech
- Direct experience collaborating with data scientists or ML engineers to ship data-driven products. You need to be able to talk to a DS about feature distributions, label quality, and model performance, not just read summaries
Desirable
- Experience at a fraud vendor (SentiLink, Sardine, Socure, Persona, Incode) or a fraud operations team at a large fintech or bank
- Background with ML model inputs/outputs: feature engineering, offline evaluation, and moving from experimentation to production
- Specialization in a specific fraud vector (ATO, synthetic identity, or first-party fraud)
What the job involves
- The Fraud team is building the largest network of trusted identities in the US
- Our products span the full user lifecycle: Identity Verification and Monitor for onboarding and compliance, Layer for frictionless returning-user experiences, and Protect, our fraud intelligence platform, as the connective risk layer for all of it
- Protect has more inbound demand than any product we have launched
- The challenge is signal
- We are building the data infrastructure that will make Protect the best fraud signal in financial services
- This is a product role for someone who lives at the intersection of fraud expertise and data science
- You will work directly with our data team to build and improve Protect's signal stack: the attributes, scores, and fraud vector intelligence that customers use to make real-time decisions
- You need to understand fraud, know how to partner with data scientists as a peer, and be able to translate between what models need and what products should deliver
- Own the feature roadmap for Protect: what we build, how we validate it, and how we measure coverage and fill rates
- Build and manage the labeling pipeline as a product, including customer retros, data partnerships, and the label feedback loop into model training
- Define the product requirements for fraud vector scores, including signal selection, precision/recall targets, and customer-facing output design
- Partner with data scientists and MLEs as a day-to-day collaborator, not just a requester. Translate between model needs and product requirements in both directions
- Work with GTM and Protect PM on how attribute improvements and new scores translate into customer-facing value propositions
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs).
The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(Co-Founder & CEO)Previously, Zach was a Consultant at Bain and a Research Fellow and Trustee at Duke before co-founding Plaid ion 2012.
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