Staff Agentic AI Engineer, Netomi

• Bachelor’s Degree or higher in a quantitative field (Statistics, Computer Science, Engineering, Mathematics)
• 5-7+ years of experience in AI/ML engineering, applied machine learning, natural language processing, and/or AI systems development
• 3-5 years of experience in applying AI, data science, and machine learning in the marketing space
• Experience leveraging data from Adobe Experience Platform, AdobeCommerce/Magento, Adobe Real-time CDP, Adobe Target, and/or AdobeAnalytics/Customer Journey Analytics for data science modeling and performance analysis
• Strong Python engineering skills and experience building scalable production software systems
• Hands-on experience with LangGraph, LangChain, or related agent orchestration frameworks
• Strong understanding of RAG, embeddings, retrieval quality, and knowledge-grounded generation
• Experience deploying or operating systems in AWS cloud environments
• Daily use of AI coding tools such as Codex, Claude Code, Cursor, or similar tools as part of software development workflows
• Strong engineering judgment, ability to work independently, and comfort operating as a senior individual contributor on ambiguous technical problems

Desirable

• As a Staff Agentic AI Engineer at Netomi, you will be a senior individual contributor helping buildthe core agentic factory platform that will enable customers to agentically define and buildcustomer-specific agents to expand marketing-oriented enterprise automation and brandinteraction use cases
• You will deliver innovative designs and implement reliable, scalable, andmeasurable agentic systems used by enterprise customers and business users in complex,real-world production environments
• This is a hands-on engineering role for someone who drives innovation and has built productionLLM and agent systems, understands modern agent architectures, and has strong instincts forevaluation, observability, performance diagnosis, and continuous optimization
• You will workacross agent orchestration, tool use, prompt and tool-selection strategies, RAG, embeddings,guardrails, and LLM evaluation systems and marry these with appropriate deterministic andML-based solutions to expand Netomi’s agentic factory
• Design, build, and improve production-grade AI agentic systems that optimizeweb-based and chat-based experiences leveraging grounded, structured data
• Architect agent workflows involving reasoning, tool use, retrieval, guardrails, escalation paths, and performance monitoring
• Evaluate Deep Agent, Claude Agent, OpenAI Agent, LangGraph, and other emerging agent orchestration patterns and frameworks for marketing-oriented use cases
• Build and maintain LLM evaluation systems, including LLM-as-judge workflows, regression evals, guardrail testing, quality metrics, and production behavior analysis
• Diagnose agent performance issues across prompts, tool selection, retrieval quality, latency, cost, task completion, and failure modes
• Design and implement RAG and embedding-based capabilities for enterprise knowledge access and automation workflows
• Build scalable Python services and platform components deployed in AWS cloud environments
• Partner with product, platform, and engineering teams to translate emerging agentic AI capabilities into reliable platform features
• Establish engineering best practices for continuous optimization of agentic systems
• Stay current with advances in LLMs, agent architectures, AI coding tools, eval methodologies, retrieval systems, and enterprise automation