IT Manager, PayZen
$141-167k
Offers Equity
More information about location
3 days a week in office
Fintech for healthcare affordability
Be an early applicant
Fintech for healthcare affordability
101-200 employees
Be an early applicant
$141-167k
Offers Equity
More information about location
3 days a week in office
101-200 employees
Company mission
To bring financial health to healthcare.
Role
Who you are
- 4+ years of experience working in Information Technology, or related functions, including budgeting and resource allocation
- Experience managing IT security policies, compliance frameworks (e.g., SOC 2, GDPR, HIPAA), and incident response
- Proven ability to uplevel an organization through integrating new technologies, driving innovation, and improving operational efficiency
- Demonstrated experience with macOS and Windows devices, account provisioning and identity management systems (e.g., Google Workspace, JumpCloud, etc.)
- Experience managing A/V systems (Zoom, conference room tech, networking)
- Excellent verbal and written communication skills
- Local to the Bay Area - HQ in San Francisco, CA
What the job involves
- We are seeking a strategic and results-oriented IT Manager, to be PayZen’s first in-house role dedicated to Information Technology
- This is an exciting opportunity for a passionate IT professional who moves easily from troubleshooting IT issues to strategically planning programs and building strong vendor relationships
- PayZen is looking for team members who are passionate about contributing to the growth of a product that’s improving access to healthcare for all Americans
- In this role, you will report to Sr Manager, Global People Operations on the People team, collaborating closely with Engineering, Finance, Legal and teams across PayZen’s global organization
- Oversee overall company IT infrastructure, operations and user support – including helping employees troubleshoot their IT questions, and triaging any issues with network and A/V setup
- Manage relationship with third-party IT vendor (i.e. Electric) and assess long-term model needed to support anticipated growth
- Design a programmatic approach to onboarding new hires including machine imaging, inventory tracking, account provisioning, user licenses and delivering a high quality employee experience
- Develop and manage processes for the return of equipment during offboarding, including factory reset and managing inventory for onboarding
- Oversee company-wide IT training and compliance, including management of Vanta platform to ensure company alignment with statutory training requirements, and keep related Company policies and practices aligned to SOC 2 and HIPAA requirements
- Track the utilization and performance of IT systems, recommending and implementing improvements to enhance efficiency
- Partner cross-functionally on ad hoc projects relating to communications (i.e. intranet) and protecting company data/assets and compliance (i.e. project manage SOC 2 audit)
Our take
More than half of Americans cannot cover an unexpected medical expense of $1,000. To help solve this healthcare affordability crisis, PayZen offers personalized payment options. Using AI and machine learning, patient’s data is analysed to evaluate their ability to pay, making it possible to pre-emptively support those in financial difficulty.
PayZen works for patients and medical providers. Providers can expect to get a much higher collection rate with accelerated cash flow, without having to pay software costs or program fees, whist patients receive affordable and flexible access to care without interest or fees. A patient’s debt doesn’t increase, as they never have to pay more than the cost of the service.
While the Buy-Now-Pay-Later space in healthcare is becoming increasingly overcrowded - Afterpay and Sezzle, for example, allow customers to pay their medical bills in interest-free instalments - PayZen's strong funding history puts it in a good position from which to grow. It has used funds to accelerate its mission and launch new ventures such as the "Care Card", that offers the benefits of its payment plans in the form of a physical and virtual debit card.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Aug 2024
$32m
SERIES B
Nov 2022
$20m
SERIES B
Total funding: $72m
Company benefits
- Hybrid Schedule: In-office Monday, Tuesday, and Thursday, remote Wednesday and Friday
- Flexibility: PayZen offers discretionary time-off and 16 weeks of parental leave for US-based roles
- Connection: Team meals, collaborative spaces, and global events that foster stronger relationships
Company HQ
Civic Center, San Francisco, CA
Leadership
Ariel Rosenthal
(Co-founder & CTO)Previously co-founded Zmani and Brainpickin, and served as CEO for Xprt App Solutions. Experience as a Full-Stack Developer for Houzz, IvyMark, Highcon and VideoStir.
Itzik Cohen
(Co-Founder & CEO)Previously founded Clipsync and served as CEO, as well as for IGC Media and Beyonce Finance. Spent nearly 7 years as VP of Corporate Development for WebEx Communications.
Tobias Mezger
(Co-Founder & CRO)Previously spent nearly 8 years as the Principal of The Boston Consulting Group before serving as VP of Corporate Development and Strategy for Prosper Marketplace.
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