National Account Manager, Avive Solutions

• Proficiency in CRM software (e.g., Salesforce) and data analysis tools (e.g., Excel, Tableau)
• Strong analytical and problem-solving skills with a keen attention to detail
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Ability to work independently and manage multiple projects simultaneously

Desirable

• The National Account Manager will play a critical role to support, expand, and aggressively grow our Enterprise and Fortune 5000 client base as we bring revolutionary technology and software to a client base looking for our solution to problems they are facing in their AED programs
• Develop and implement strategic sales plans to achieve company sales goals and revenue targets for the Avive Connect AED and REALConnect Softeware
• Identify and pursue new business opportunities within defined National Accounts, expanding product penetration and market share for Avive’s product and software suite
• Grow large, $MM pipeline in first Twelve-Months, while Supporting close of Pipeline deals
• Develop and maintain strong, long-term relationships with national accounts and key decision-makers
• Act as the primary point of contact for assigned national accounts, ensuring a high level of customer satisfaction and support
• Conduct regular business reviews with accounts to assess needs, growth opportunities, and performance metrics
• Maintain up-to-date knowledge of the AED market, including competitor activities, industry changes, and legislation requirements that may contribute to opportunities to grow overall business
• Leverage industry insights to identify potential opportunities and threats, consulting with the VP of Sales and National Sales Director in proactive manner
• Provide feedback to the product development team based on market insights and customer feedback
• Prepare accurate sales forecasts and reports, presenting during Pipeline reviews with Sales management
• Monitor overall sales and pipeline performance, track key performance indicators (KPIs), and adjust sales strategies as needed to achieve targets put forth by Sales leadership
• Use CRM software to manage sales activities, track customer interactions, and maintain comprehensive records
• Collaborate with marketing, business operations, customer care, and operations teams to ensure seamless execution of full-cycle National Account closure and support
• Participate in the development and execution of marketing campaigns and trade shows to promote products and engage with customers
• Engage with Product Management when customer requests may enable us to increase opportunity size for continued innovation and support
• Lead contract negotiations with national accounts, ensuring favorable terms and compliance with company policies – support from VP of Sales, Sales Enablement Manager, National Sales Director, and Legal team
• Manage pricing, discounts, and promotional programs to maximize profitability while maintaining competitive positioning
• Travel as required to meet with national accounts (Travel 50%+), Attend industry conferences, and represent the company at trade shows and events
• Effectively manage time and resources to maximize coverage across assigned territories, ensuring optimal account support and development