Staff Software Engineer, ServiceNow
IT Asset Management
$166.5-291.4k
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$166.5-291.4k
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionize the enterprise.
Role
Who you are
- Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- Hands-on experience with columnar/analytical data stores (e.g., ClickHouse, Apache Druid, Snowflake, BigQuery, Redshift, or Vertica), including schema design, partitioning, and query optimization for large-scale analytical workloads
- Experience building and operating distributed data pipelines for high-volume ingestion, transformation, and reconciliation (e.g., Apache Spark, Kafka, Flink, Airflow, or dbt)
- Experience creating dashboards and analytic reports with tools such as Power BI, Tableau, or Looker
- 8+ years of experience in software engineering, with a track record of delivering high-quality products
- Proficiency in Python, Java, or similar object-oriented languages
- Experience with modern front-end frameworks such as Angular, React, or Vue
- Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
- Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
- Understanding software quality principles including reliability, observability, and production readiness
- Ability to troubleshoot complex systems and optimize performance across the stack
- Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
- Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
What the job involves
- The Software Asset Management product empowers organizations to manage software licensing and compliance with precision
- Our engineers build performance-efficient algorithms that help customers achieve the most accurate licensing position possible
- You’ll be responsible for the full software development lifecycle—from design and implementation to testing and delivery—while partnering closely with product managers, architects, and quality engineers
- Together, we improve product quality, efficiency, and performance
- The SAM team is deeply aligned with company priorities and market expectations, delivering solutions that matter
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.)
- Own your code from design through implementation, test automation, and delivery
- Collaborate with product managers to define feature sets that solve real customer problems
- Work with architects to shape product design and with QE to enhance quality and performance
- Contribute to new product features and enhance existing offerings
- Mentor peers and promote knowledge-sharing across the team
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
Company HQ
Santa Clara, CA
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