Staff Product Designer, ServiceNow
Moveworks
Office located in Mountain View, CA
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
Office located in Mountain View, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Bachelor’s degree in UX design, engineering design or cognitive science/human factors or equivalent relevant experience
- 7 years+ of product/interaction design experience with enterprise UI/SaaS standards, as well as, Mobile standards
- Must have a portfolio of examples of interaction & visual design work
- Must have experience shipping Enterprise Admin experiences
- Must have experience leading other designers as a project lead
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Desirable
- Have people management and/or hiring experience
- Have experience working with Machine Learning or Data Analytics / Visualization products in the past
What the job involves
- Moveworks is an Enterprise SaaS company that solves complex problems using the latest ML & NLP technologies
- Backed by industry leaders, Bain Capital & Lightspeed Ventures, and founded by well recognized serial entrepreneurs, Moveworks is transforming the ITSM market with autonomous resolution
- Our product is well defined, our customers are already asking for more, and new demand is astounding
- As a Staff Product Designer who will work closely to build a ‘best in class’ consumer interface for an enterprise SaaS product
- In this role, you will be a voice for the user in all relevant product and business discussions
- You will be responsible for ensuring we are shipping a product that solves user problems in the most elegant & simple way, incrementally and iteratively
- You will be part of our early India Product Design team that helps to shape how our data products will evolve our operations and business decisions internally and externally
- You'll shape how both technical and non-technical users build, test, and deploy Agentic AI workflows across enterprise systems
- Design the Agent Studio experience - Moveworks' enterprise platform for building automation and integrations
- Turn complex tasks into simple UI interactions to unlock productivity
- Lead and scope UX opportunities for the Agent AI space
- Work on developer tools in the Agent AI/automation platform space
- The role is specifically for Agent Studio, which is Moveworks' unified workspace where developers and teams build AI agents. This is a critical product that enables:
- Building agents for every domain (HR, IT, Finance, etc.)
- Designing and testing logic
- Creating integrations and automations
- Making enterprise AI accessible to builders
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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