Sales Development Representative, Voyado
Retail & E-commerce
3-5 days a week in office (Weesperstraat, Amsterdam)
AI-powered marketing automation and CRM platform
Be an early applicant
AI-powered marketing automation and CRM platform
201-500 employees
Be an early applicant
3-5 days a week in office (Weesperstraat, Amsterdam)
201-500 employees
Company mission
To redefine customer experience for retailers and e-commerce brands around the globe!
Role
Who you are
- You’re curious by nature
- When you discover a new brand, you want to understand how they grow, who they target, and what systems they use
- We are looking for a collaborative and motivated individual who enjoys building relationships and is excited about creating value through sales
- We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment
- In either way, you're a natural connector, a true team-player, eager to develop yourself in SaaS sales
- At the same ‚time you're results driven and are motivated by working towards set up targets with a winning mentality
- Enjoy researching companies and connecting dots
- Like writing and tailoring messages rather than sending templates
- Thrive when you can combine structure with creativity
- Are energized by building something in a focused market
- You’re a natural connector, a team player, and genuinely interested in retail, e-commerce and tech
- Excellent writing and communication skills - you know how to make messaging relevant
- Strong research ability - you can turn scattered information into clear insights
- Commercial mindset and ambition to grow within B2B SaaS
- Comfortable working in a structured way with data and CRM systems
- Fluency in Dutch and professional level English is mandatory
What the job involves
- At Voyado, driving new business is about relevance - not volume
- As our SDR for Benelux, your mission is to create meaningful new business opportunities within retail and e-commerce
- You’ll be part of our Global Sales Development team and work closely with Sales, Marketing and Partner Managers to strategically expand our footprint in the region
- The retail and e-commerce landscape in Benelux
- The systems brands use (e.g. e-com platforms, CRM, loyalty tools)
- Their growth ambitions and operational challenges
- The people behind the brands - from CRM Managers to CMOs
- This role is part research, part strategy, part creativity, and part relationship-building. With a large focus on results and winning over new customers. 👊
- Identify and deeply understand selected retail and e-commerce brands in Benelux
- Map stakeholders, decision-makers and tech stacks
- Spot triggers: expansion, rebranding, new markets, funding, platform changes
- Craft tailored outreach strategies per account (email, LinkedIn, events, cold-calls, gifting, partnerships)
- Write sharp, relevant messaging that shows you’ve done your research
- Experiment with creative ways to get attention and build trust
- Continue to strengthening Voyado's position on the retail & e-com map in Benelux
- Attend relevant events and build relationships in the ecosystem
- Collaborate closely with Marketing and Sales on campaigns and account strategies
- Use modern sales tech to plan, test and optimize your outreach
- Work towards clear goals - and celebrate wins together
- Your onboarding will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product
Application process
- Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We´d love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application!
Our take
The adoption of digital technology is skyrocketing, driven by its ability to significantly boost customer satisfaction. Voyado supplies an AI-powered CRM platform, offering valuable customer insight and tools for precise, effective communication. The company's focus on eCommerce and retail clients allows it to craft hyper-personalised shopping experiences at every touchpoint through a unified database platform.
In 2022, Voyado expanded its capabilities by acquiring Apptus, another AI-driven tool focused on understanding customer behaviour and intent. With Apttus' impressive client roster, including names like Avon, MAC Fashion, NA-KD, and Fortum & Mason, the acquisition quickly enhanced Voyado's offering, granting its clients even more powerful tools for growth.
Since then, Voyado has made significant strides in the UK, with brands such as Jogsaw, Belstaff, and Silver Cross choosing it as their go-to customer loyalty and marketing automation solution. The company has also partnered with integration tools like Kindly and acquired Swedish-founded WasHere to enhance its customer experience and loyalty offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
Södra Hammarbyhamnen, Stockholm, Stockholm County
Leadership
They joined Vayado as CFO in 2019, a role they still hold, while also taking on the position of Group CEO in 2024. Previously an Investment Manager at Novax and Axcel, a Business Development Director at STARZ Play, and a Project Manager at Parsifal International.
Salary benchmarks
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