Project Lead, Homebase
SaaS Payroll Onboarding
$70-85k
10% bonus potential
2 days a week in office
Employee scheduling software for small businesses
Job no longer available
Employee scheduling software for small businesses
1001+ employees
Job no longer available
$70-85k
10% bonus potential
2 days a week in office
1001+ employees
Company mission
To make local business teams unstoppable.
Role
Who you are
- SaaS Implementation experience
- Intermediate Payroll experience required. Advanced Payroll experience preferred
- Client-facing experience. Deep empathy and willingness to go above and beyond for the customer
- You excel in Excel and are comfortable with large data sets
- Comfortable in a fast paced environment where processes and products change often
- High attention to detail and strong organizational habits
- Very strong written and verbal communication skills
- Skilled in problem-solving, dealing with ambiguity, and cross-team communication
- Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
- You have a deep sense of ownership and sense of urgency around all the work you do
- You love complex systems with rules that vary from state-to-state and even town-to-town
- Ability to demonstrate good judgment
- Good computer skills. Experience with CRMs, phone systems and troubleshooting
- You set high standards for yourself and have exceptional interpersonal skills
- Ability to adapt to a dynamic and growing organization
- Attention to detail - You’re the kind of person who reads the whole job description, understands we do not expect 100% of applicants to possess every single skill, and know that our favorite color is purple
- You believe in your ability to learn, adapt, and grow upon your professional foundation
- We gauge the total value a candidate will bring to our organization
What the job involves
- Help our customers transitioning from an existing provider get set-up with Homebase Payroll while adhering to project timelines. You will be the front facing client contact and responsible for communication with the client throughout the implementation process. You will work in tandem with the Implementation Consultant who will work on the backend / technical side of the implementation
- Gather data from the customer about their business, from basics like legal name and DBA name, to employee demographic information, and YTD payroll information from their former provider
- Partner with our sales team to address and resolve any implementation issues that require customer follow-up
- Provide customer training on the Homebase payroll system
- Investigate, problem solve, research and provide resolutions to customer payroll questions and issues
- Partner with Homebase product team to improve customer-facing product functionality and internal implementation tooling
- Administrative Work- Updating Zoho (our CRM tool) to ensure accuracy of notes and information
- Ability to collaborate in office weekly on Tuesdays and Wednesdays
Our take
Homebase provide employees and businesses with time tracking applications, with a range of other HR functionality built in. Homebase automates the process of managing employee scheduling, and also helps companies improve internal communications.
The company contributes to the reduction of paperwork in an office by turning an array of devices into time clocks that track hours and overtime, while also providing payroll support. This makes it easier for companies to remain in sync, running a more efficient operation as a result.
Given that Homebase's customer base of small businesses is not able to pay a lot for its product, scale is the key driver in the company's future success. With over 100,000 customers already, its significant venture capital backing will ensure that the company will be able to grow (notably it's investing in Canadian talent) to provide its services on a profitable scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2024
$60m
SERIES D
Nov 2021
$30m
GROWTH EQUITY VC
Total funding: $189m
Company benefits
- Stock Options
- Paid parental leave
- Generous paid time off options
- Offsites, customer days & social events
- Work from Anywhere Month
- Medical, dental, and vision insurance
- 401(k) matching program
- Pre-tax commuter benefits
- Snacks + lunch on us at hub offices
- MasterClass at Work for ongoing learning
Company HQ
Yerba Buena, San Francisco, CA
Leadership
John Waldmann
(Founder & CEO)BA Political Science at Stanford. Associate at Boston Consulting Group, then KKR Capstone, before founding Homebase in 2014.
Salary benchmarks
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