Director of Tax, Dialpad
$214-270.3k
Office located in San Ramon, US
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
$214-270.3k
Office located in San Ramon, US
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Bachelor's Degree in Accounting or Taxation required. CPA and public accounting experience required
- Approximately 12 years in leadership and relevant tax experience in multinational public technology, SaaS, and/or telecommunications companies
- Strong knowledge of U.S. GAAP, federal, state, local, and international corporate income tax, as well as indirect taxes, including sales and use, property, and telecommunications tax
- Experience with NetSuite, Suretax (or equivalent) preferred
- Excellent communication skills, both written and verbal, to convey complex tax matters with simplicity and clarity to non-experts across the company
- Demonstrated ability to interact with and influence management and contributors at all levels of the organization and across functions
- Ability to meet compliance deadlines, work independently, prioritize competing workloads, and manage the deliverables from business partners and team members
- Strong attention to detail with excellent organizational and analytical skills
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply
What the job involves
- The Director of Tax will be a key leader within the CFO organization and will own Dialpad’s global tax strategy, planning, reporting, audits, and compliance
- As an AI-driven SaaS company, Dialpad is looking for a strategic yet hands-on leader who will partner cross-functionally across Finance, Legal, Product, Billing, and Operations to provide practical tax guidance, support international expansion, and build scalable tax processes in a fast-paced, high-growth environment
- Oversee the completion of federal, international, and state income tax returns, including all related analysis and support
- Timely review and coordination of payment of direct and indirect taxes, including sales and use taxes and telecommunication taxes
- Establish strategies to minimize tax expenses and exposures with regard to taxes paid for federal, state, and foreign income taxes, property taxes, etc
- Lead and oversee the preparation of all jurisdictional income tax provisions, including ensuring accurate and timely ASC 740 tax accounting and financial reporting disclosures
- Lead federal, state, local, and international tax audits and examinations
- Provide forecasts and guidance regarding future effective tax rates and cash taxes
- Monitor legislative changes in tax laws that may impact tax positions, including tax accounting implications
- Research complex tax issues and summarize results to communicate to management
- Perform tax due diligence, provide structural advice on transactions, and offer ad hoc advice on all tax matters
- Ensure compliance with global transfer pricing documentation requirements
- Develop policies and positions to drive and defend tax-efficient outcomes globally, including discussions with taxing authorities
- Manage, collaborate with, and review the work performed by outside tax professionals
- Liaise with external auditors on all audit matters related to tax
- Establish and maintain formal tax policies, practices, and procedures to support U.S. GAAP compliance, SOX readiness, and a strong internal control environment
- Support company-wide strategic initiatives, including system implementations and business process transformations (such as billing platform migrations), and provide tax guidance to support go-to-market strategies, product launches, and other cross-functional growth initiatives
- Champion internal AI adoption within the tax function to improve efficiency, strengthen controls, and accelerate the accuracy and timeliness of tax compliance, provision, audit support, and reporting processes
- Own telecom tax strategy and compliance, including product taxability, jurisdictional registration and filing requirements, indirect tax determination on customer billing, exemption management, audit support, and close partnership with Billing, Product, Legal, and Systems teams
- Oversee and/or complete special projects as required
- Develop a culture of mentorship, continuous improvement, training, and success within the accounting organization
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note-taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally. In 2026, it released its Agentic AI platform, which will help businesses to tailor and fine-tune their agentic AI capabilities, indicating that its doubling down on this sector of its business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan
- Catered lunches, free snacks & drinks
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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