Business Strategy & Operations Lead, Torch Technology

$130-175k

+ Generous equity package

Senior and Expert level

New York

More information about location

4-5 days a week in office

Ordering & inventory tech for dental practices

Be an early applicant

Ordering & inventory tech for dental practices

101-200 employees

HealthcareB2BSaaSDentistryeCommerceProcurement

Be an early applicant

$130-175k

+ Generous equity package

Senior and Expert level

New York

More information about location

4-5 days a week in office

101-200 employees

HealthcareB2BSaaSDentistryeCommerceProcurement

Company mission

To improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process.

Job

Company

Role

Who you are

We are looking for an experienced, hands-on Business Strategy & Operations Lead to execute strategic initiatives related to Torch’s product and supplier offering
5+ years of work experience, with a demonstrated track record of success at top tier tech startups, big tech or professional services firms
History of experience in applying critical thinking and analytical skills to business and strategy problems
Strong communication and stakeholder management skills, with comfort managing relationships and negotiations with external stakeholders
High attention to detail and ability to not only simplify and improve complex systems but also scale change across the team
Ability to structure and define requirements for ambiguous problems for yourself and more junior team members
A “can do” attitude with a focus on customer empathy and service, recognizing that no job is too small to be important for our customers
Deep skills and experience analyzing data to help root-cause problems, make decisions and set goals

What the job involves

You will partner directly with our CEO, and an elite cross-functional team to deliver transformative solutions that solve the most important challenges facing our suppliers and customers
You will manage a direct report and work closely across Product, Engineering, Operations and Sales. You will have the potential for rapid growth and leadership opportunities as we scale to thousands of practices across new markets
Analyze Supplier Offering and Execute Improvements: Complete analyses related to pricing, coverage and shipping performance of suppliers and work closely with suppliers as well as internal stakeholders on driving improvements
Negotiate and Manage Improvements with New and Existing Suppliers: Proactively identify opportunities with new suppliers to drive a better Torch experience as well as working with new suppliers on expanding and improving Torch’s offering
Stakeholder Partnership: Interface closely with C-suite, engineering, product and sales teams to translate business needs into actionable strategic initiatives
Supplier Partnership: Manage relationships with new and existing important strategic supplier partners. Use a data driven approach to advocate for and drive improvements in conversations with suppliers
Metrics & Success: Define clear KPIs based on supplier and customer data then advocate for continuous improvement amongst suppliers and internal stakeholders

Our take

For many dental practices, procurement can be a time-consuming and frustrating process which takes them away from their patients. Torch Dental solves this problem with its all-in-one procurement technology.

Torch's eCommerce software platform is geared towards not only saving dental practices valuable time, but it can save them money too. Unsurprisingly, this has proven popular with dental practices, which are under mounting pressure due to demand.

The office-based healthcare supply industry is worth over $100 billion, and companies like Torch stand to make impressive gains in the coming decade. If Torch can invest further in its outreach, and scale its user base, it could see growth skyrocket.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

37% employee growth in 12 months

Glassdoor (3.8)

Company

Funding (last 2 of 5 rounds)

Mar 2024

$10.5m

SERIES B

Jul 2023

$28m

SERIES B

Total funding: $70.5m

Company benefits

401k benefits with Slavic
Unlimited paid time off (PTO)
Maternity and Paternity leave
Medical and dental coverage with Aetna
Work from home stipend
Commuter benefits for hybrid employees
Fully stocked pantry and fridge for hybrid employees

Company HQ

Civic Center, New York, NY

Leadership

Khaled Boukadoum

(Co-Founder & Co-CEO)

Previously worked in M&A at RBC Capital Markets and as a Private Equity Investor at The Blackstone Group.

Drew Werner

(Co-Founder & CTO)

Previously worked as a Software Engineer at Datadog, and as an Engineering Manager at Dropbox.

Yassine Boukadoum

(Co-Founder & Co-CEO)

Previously worked as an Investment Banking Associate at Stifel Financial Corp., before working in Product at SmartAsset.com.

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