Desktop Support Specialist, IEX
$110-125k
This role is eligible for bonus and equity
Equity trading exchange
Be an early applicant
Equity trading exchange
101-200 employees
Be an early applicant
$110-125k
This role is eligible for bonus and equity
101-200 employees
Company mission
To innovate with a purpose: to drive trading performance for market participants.
Role
Who you are
- We are growing quickly, and you must be comfortable taking on multiple tasks to support our corporate users
- Above all, you are passionate about our mission of driving fairness and transparency on Wall Street
- 5-8 years desktop support experience
- Strong Windows, MacOS and iOS troubleshooting skills
- Experience with Jamf MDM - configuring and troubleshooting
- Solid understanding of Windows environment within a corporate network
- Working knowledge of MS Exchange, Office 365, Intune, Azure AD, MS Authenticator
- Experience with packaging software for automated deployments to corporate workstations
- Experience with Group Policy Management
- Understanding of virtualization technologies (Hyper-V, VMware, etc)
- Scripting/Powershell knowledge a plus Experience with Ivanti Management Console a plus
Desirable
- G-suite experience a plus
- Linux experience a plus
- Technical degree
What the job involves
- IEX is looking for a high-energy individual interested in breaking into the dynamic world of IT at a technology start-up
- You will be joining our Enterprise Infrastructure team, primarily responsible for Windows administration, desktop support, and office automation
- Provide user onsite and remote support to over 200 internal employees
- Dealing with Level 1-3 issues pertaining to MS Intune/Jamf
- Provide support for Windows 11, MacOS and iOS
- Manage user and device accounts in a multi-tenant Microsoft environment
- Manage Windows AD, Microsoft Azure, Microsoft Exchange; create and permission new users and groups (password resets, email group changes, etc.)
- Onboarding and offboarding of new hires and terms
- Support telephony, Zoom and MS Teams conference systems and all A/V systems
- Image PC's, laptops, Macbooks
- Oversee and update assigned support service requests
- VPN Support
- Networking troubleshooting and configuration
- Manage user devices in Verizon portal
Our take
Innovations in fintech infrastructure have dramatically changed how people invest, but despite such developments, investors still face limitations when trading assets. Exchanges often list out-of-date pricing information which limits investors' abilities to make strategic investment decisions, a problem that is heightened through knock-on effects from other unstable stock prices.
IEX provides a registered US stock exchange for investors and broker-dealers, focussing on providing a more stable trade execution experience than existing exchanges. The company achieves this through its "Speed Bump" strategy that delays trades to gather up-to-date pricing information whilst assessing them for price stability, ensuring that trades are not executed based on stale data, and helping to notify other orders to react to other stock price stability levels.
Whilst the company must share the stock exchange sector with many competitors, IEX show great promise through its focus on maintaining pricing accuracy and stability. The company also stands out by providing a cloud platform for the selling, sharing, and use of financial data, in addition to an investment lifecycle advice tool for institutional investors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2014
$75m
SERIES C
Mar 2013
$24.4m
SERIES B
Total funding: $100.9m
Company benefits
- 100% Employer-Paid Benefit Premiums: Medical, dental and vision benefits premiums covered 100% for employees, spouses, and dependents
- One MEdical Membership: 100% company-paid annual membership to One Medical primary care services
- Matched 401(k), Equity & Bonus Offerings: Competitive compensation packages including equity and bonus opportunities and 401(k) with annual company match
- Learning Stipend and Non-Profit Donation Match: $5000 annual learning stipend and $1000 annual match for donations to 5013(c) organizations of your choice
- In-Office Gym: Fully equipped with weights, treadmills, a Peloton bike, and locker rooms with showers
- Lunch and Learns: Have lunch on IEX and listen to co-workers present on their areas of expertise
- Hybrid Working Environments: Teams determine how and where they work – home, on the road, or in office
- Flexible Vacation Policy: With unlimited PTO, recharge your batteries and come to work ready to innovate
- 16 Weeks Paid Parental Leave: Offered for primary and secondary caregivers at the birth, adoption, or placement of a child
Company HQ
World Trade Center, New York, NY
Leadership
Bradley Katsuyama
(Co-Founder & CEO)Founding Board Member of The Public Health Company. Spent 11 years at RBC Capital Markets, ultimately as Managing Director of US Cash Equity Trading.
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