Solutions Engineer, Pagos Solutions
Intelligent payment infrastructure for commerce
Open for applications
Intelligent payment infrastructure for commerce
21-100 employees
Open for applications
21-100 employees
Company mission
To deliver intelligent payments infrastructure that provides businesses with the tools they need to improve processing operations, accelerate revenue growth, and delight new and returning customers.
Role
Who you are
- 5+ years of experience in a customer-facing consultative pre-sales role, with a proven track record in managing and delivering complex technical solutions
- Strong interpersonal skills with the ability to develop and maintain relationships with both internal and external stakeholders while navigating technical challenges
- Excellent communication skills with the ability to articulate technical requirements, update documentation, and gather feedback from a variety of stakeholders
- An understanding of and experience with APIs/SDKs, and the ability to to communicate and demonstrate the implementation of API products
Desirable
- Prior experience within fintech and/or payment solutions
- Experience working in high-growth, venture-backed startup(s)
- Experience working in Data Analytics or data visualization platforms
What the job involves
- This role is responsible for linking our cutting-edge payment solutions to customer needs, demonstrating the unique value of our products, and implementing tailored solutions that exceed customer expectations
- As a Pagos Solutions Engineer, you’ll engage directly with clients, ensuring their requirements are met with precision and innovation
- You’ll work closely with cross-functional teams—including Commercial, Product, and Engineering—to leverage collective expertise in enhancing product offerings and operational excellence
- Play a key role in the full lifecycle of customer acquisition, from presales to implementation
- Conduct compelling value-focused demonstrations of all Pagos products, thereby fostering customer engagement and understanding to drive adoption
- Act as a subject matter expert on Pagos products and serve as a payments solution thought partner alongside cross-functional teams
- Manage a pre-sales delivery process, including documentation for internal and external stakeholders
- Use customer feedback and data-backed insights to act as the voice of the customer in roadmap and prioritization planning
- Partner with Account Management to support expansion of product adoption with existing customers
Our take
With global payment revenue expected to reach $14.79T by 2027, the improtance of effective payment infrastructure has neber been greater. However, as the technology becomes more essential, the costs and icomplexities associated with it continue to rise. A recent survey found that merchant's satisfaction with their payment processors has significantly declines, particularly when faced with major technical challenge.
Pagos addresses this gap by offering platform that simplifies the complexities of payment systems, making it easier for businesses to navigate and optimize their payment environments. In early 2023, Pagos successfully closed an oversubscribed Series A funding round. The company is using this funding to expand its engineering trem and continue refining its product suite, which currently includes Parrot, Peacock, canary, Toucan, and Loon.,
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jan 2023
$34m
LATE VC
Oct 2021
$10m
SEED
Total funding: $44m
Company benefits
- Comprehensive Health Benefits
- Flexible Work Environment
- Personal Development Budget
- Generous PTO
Company HQ
Wilmington, DE
Leadership
Klas Bäck
(Co-Founder & CEO)Before co-founding Pagos, was Vice President of Strategy, Business Development & Markets at PayPal. Previously spent 9 years at Braintree as Head of Business Development, Strategy, Markets & Payments Optimization, as well as 3 years at global e-commerce, payments and marketing services Digital River.
Albert Drouart
(Co-Founder & CPO)Former VP of Merrill Lynch Japan, and former Business Development Lead at Digital River World Payments. Before co-founding Pagos, they spent over 8 years at global payment services provider Braintree, including a spell as Senior Director of Market Strategy & Payment Partners.
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