Vice President of Product Operations, HUMAN
$180-230k
Bot mitigation & fraud detection platform
Be an early applicant
Bot mitigation & fraud detection platform
201-500 employees
Be an early applicant
$180-230k
201-500 employees
Company mission
Human Security's mission is to protect the heart of the internet by disrupting the economics of cybercrime.
Role
Who you are
- The ideal candidate has a high bias for action, is self-governing, and excels at bringing clarity to complex workflows in a fast-moving environment
- Experience in cybersecurity is a must, and deep expertise in Agile methodologies is highly preferred
- 15+ years of proven experience in Product Operations or related functions within a fast-paced, complex technology organization
- Deep understanding of Agile methodologies and experience driving Agile adoption at scale
- Strong program management skills with a focus on execution and cross-functional alignment
- Proven ability to create and enforce scalable, repeatable processes that drive efficiency without overengineering
- Hands-on experience with Jira, ProductBoard, and other product operations tools is strongly preferred
- Experience working with cybersecurity products
- Strong communication and storytelling skills, with the ability to simplify complexity and influence stakeholders at all levels
- Experience managing global teams and operating in a player-coach capacity
What the job involves
- HUMAN Security is looking for a Vice President, Product Operations to drive operational excellence across our Product and Engineering teams
- Reporting to the CTO, this leader will serve as the strategic conduit for product execution—organizing how we work, improving internal product development processes, and ensuring clear and well structured communication across teams.The VP, Product Operations will establish and oversee scalable frameworks for product planning, roadmap development, and cross-functional collaboration, ensuring alignment across our two business lines—Media and Enterprise
- While each line may have distinct needs, this leader will ensure operational consistency where possible.This is a player-coach role, leading a global team of ~12 professionals while remaining hands-on in execution
- Optimize Internal Execution: Define and implement scalable product operations frameworks, processes, and tools across the entire product lifecycle to drive efficiency
- Act as the Conduit: Organize and streamline how product ideas—whether from corporate strategy, customer insights, or internal innovation—are communicated to the Product team, ensuring clarity, alignment, and prioritization
- Drive Operational Alignment: Oversee product planning, roadmap development, and prioritization processes, ensuring synchronization between Product, Engineering, Sales, Marketing, and Customer Success
- Facilitate Cross-Functional Collaboration: Ensure clear processes for gathering and prioritizing field input (pre- and post-sales), including ownership of tools like ProductBoard and Jira
- Own Product Operations Tools & Processes: Maintain and optimize tools that support planning, coordination, and reporting across Product and R&D teams
- Oversee Key Programs: Work with Program Managers to lead execution of high-importance, cross-functional product initiatives
- Track & Optimize Performance: Define KPIs for the Product Operations team to ensure the team is neither underutilized nor overextended
- FinOps for Cloud Spend: Ensure cost efficiency in cloud infrastructure investments related to product development
- Maintain Product Documentation: Establish a structured and scalable approach to keeping product documentation up to date
Our take
HUMAN develops threat intelligence software to detect and nullify online bots imitating humans. The company has been in operation since 2011, but was originally known as White Ops until Goldman Sachs acquired it in 2020.
It’s estimated that enterprises lose around 5% of their annual online revenue because of bot fraud, which makes up a vast majority of all internet attacks. Skyrocketing bot traffic online since 2020 has led to a massive uptick in demand for services like HUMAN's, and the company now counts the likes of Adobe and Yahoo as customers.
HUMAN has established itself as a leader in its market, operating on five continents. With the Goldman Sachs acquisition and strong funding at its back, the company is showing no signs of slowing down. It has continued to bolster its position by merging with web app safeguarding business PerimeterX, as well as acquiring anti-malvertising leader clean.io. In 2024 it announced a string of new leadership hires amidst accelerated investment in the public sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$50m
GROWTH EQUITY VC
Jan 2022
$100m
GROWTH EQUITY VC
Total funding: $181m
Company benefits
- Unlimited PTO
- HUMAN Days - full days off for the whole company so Humans can recharge
- Equity in the company
- Work from anywhere, anytime
Company HQ
New York City, New York, USA
Leadership
Tamer Hassan
(Executive Chairman)Former pilot & officer in the United States Air Force. Founder & former CEO at big data analytics company, Compel Data Technologies.
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